Category: | Medical Clinic |
Address: | 1021 Park Ave, Quakertown, PA 18951, USA |
Phone: | +1 215-538-1300 |
Rating: | 4.3 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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I read great reviews about Dr. Schmidt but terrible things about the office staff and thought I was prepared for that when I called to make my first appointment (also had trouble getting through weeks earlier). Boy was I wrong. Impatient, ignorant and absolutely unwilling to help in any way. As a recent transplant from NYC, I was confused by the requirement for a referral from a doctor as I never needed that in NY. Receptionist grew increasingly and audibly annoyed as I asked questions to try to understand this. It wasnt until I apologized and explained that Id just moved to the area and never needed a referral in NY that she snapped, "Well, you never TOLD me that!" Apparently I was supposed to know that if youve just moved, you dont need a referral. Silly me! Dr. Schmidt has to review my records before I can make an appointment, and in the meantime I will continue researching endos in the area. No patient (or prospective patient) deserves to be treated so poorly.
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Lara Kettell
Dr. Schmidt is an amazing Dr. but the office staff and communication leaves much to be desired. I could list all the problems Ive had with but Ill just list my biggest pet peeve... they dont even have call waiting!
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Laura Foreman
Dr Schmidt is amazing and I have been going to her for well over a decade. The phone staff however can have a less then pleasant manner.
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A Private User
Excellent Staff. Dr. Jay Springer is the best endocrinology doctor in the Philadelphia area. Very organized and clean. Nice place to be.