Address: | 2270 Murfreesboro Pike, Nashville, TN 37217, USA |
Phone: | +1 615-360-7585 |
Site: | nashborovillagefamilydental.com |
Rating: | 2.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed Closed |
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A Private User
Be very, very careful and on guard when visiting Nashboro Family Dental. I have lived in four states over the past 10 years and make it a habit to go to the dentist for a checkup/cleaning twice a year. Ive never had any problems with my teeth — no braces, no cavities, nothing. I moved to Nashville one year ago and went to Nashboro Family Dental. I went in for my second visit to get a cleaning three weeks ago. I never complained about any pain. I never complained about any other problems, yet they told me I need Invisalign braces — and it just so happens that they do the Invisalign procedure at their own financial benefit. They never asked me if I wanted the braces, nor did they give me the time necessary to decide if I wanted this EXPENSIVE procedure done. It was more a matter of them marching me straight into their office managers office and asking me "OK, when do you want to have this done, and how are you going to finance the cost ($4,000)?" Ive never had serious health problems before, so I am unaccustomed to being skeptical about these things or the need to seek out a second opinion. Before I knew it, they shoved forms in my face and asked me to sign paperwork for the procedure and then they marched me into a room to get fitted. Granted, I could have stopped the whole thing, but I was not very alert that day and I was a little too trusting. I told friends and family about what happened, and they insisted I get a second opinion — I first went to an orthodontist who maintained I DONT need Invisalign. I called Nashboro Family Dental to cancel, and they said that if I wanted a second opinion that I should only see another dentist who does Invisalign (HARDLY AN OBJECTIVE PERSON TO GO TO). I instead went to see a dentist who does not do Invisalign — and he also told me I dont need braces in any shape, matter, or form. So I had two professional opinions to rebut Nashboro Family Dental. I next called the finance company (to whom I would pay my monthly installments) and found out that Nashboro Village had already charged nearly $4,000 to my account — without doing any work whatsoever — and they did it immediately after my visit (they were hardly as prompt when I cancelled the appointment — they took a long time to return that money to the finance company). I demanded that they rectify the situation, and they did — but I have a serious problem with them rushing me into this decision without giving me time to think about it. I also did a lot of online research about Invisalign. Most of the online reviews I read were from people who had them, and those reviews were extremely negative. People said dentists offices that did the procedure were pressuring their clients into this, even when it wasnt needed. I even read reviews from people who said the procedure made their teeth worse and they wanted to start a class action lawsuit against the makers of Invisalign and the dentists that pressured them into the procedure. If they hadnt rushed me into a decision then I might actually have considered going back (because it is close to where I live). But they have lost my business for good! Also, it is my understanding that dentists become certified to do Invisalign after attending what is only a two-day training seminar. That says A LOT.
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Brad Robertson
This is my first Google review and it is not going to be a good one. Stay away. I have never had a cavity and was told I had 4 of them. They pushed add ons and did a fluoride cleaning on my teeth(without my permission) although it was not covered under my insurance due to my age and I specifically said I just wanted my covered checkup under my dental plan. I would never go back to them.
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LADY ZIRKER
I love this dental office. Everybody from the front desk to the dentist was professional and kind. They were not overcrowded where I had a long wait. I hardly ever post reviews, but felt the need to give them a positive rating online.
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Catherine Meade
I hate the dentist... But the people here make you feel very comfortable.. I actually dont mind getting my work done here.
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Ryan Champagne
Worst dentist Ive ever been too. Dont waste your time .