Quest Diagnostics ELP - Eastside El Paso PSC

1831 N Zaragoza Rd #107, El Paso, TX 79936, USA

Category:	Medical Laboratory
Address:	1831 N Zaragoza Rd #107, El Paso, TX 79936, USA
Phone:	+1 915-921-5933
Rating:	2.5
Working:	6AM–4PM 6AM–4PM 6AM–4PM 6AM–4PM 6AM–4PM 8AM–12PM Closed

Location

Photos 11

Reviews 13

Eric Nevarez

Good fast service. I suggest you schedule an appt for lower wait time. I will show you guys my bill because knowledge is power :) Costs without insurance are in this format: (Test, Cost). Costs are rounded to the nearest dollar (ANA SCREEN IFA, $81) (CHOLESTEROL, $32) (CPK TOTAL, $55) (LIPOPROTEIN DIRECT HDL, $54) (TESTOSTERONE, $190) (TRIGLYCERIDES, $41) (TSH, $125) (URIC ACID SR, $41) (CBC PLT DIFF, $41) (COMPRHEN METABOLIC PANEL, $58) (HEMOGLOBIN GLYCOSYLATED, $71) (25-OH VITAMIN D3, $233) (Total without insurance: $1022. My total with insurance: $18

Rocio Moraza

They never answer the phone! I took my son for several blood tests and the phlebotomist forgot to run tests for one thing. They claim the doctor did not request that test. Good thing I took pics with my phone of the doctors order to prove it. Now I have to take my son again and he is terrified!!! Lab work was done a month ago and they never faxed the results to his doctor! This is just negligence. Also, I bumped into a friend that day and she said every time she goes they have her waiting forever. 1 star is too much credit for this bad service!!!!

Minerva Palacios

Joel Guerrero was a wonderful and helpful technician, professional and kind I also noticed one of the young ladies who was there at the front walked by and said good morning to both technicians and customers, a very nice atmosphere and very calming, customers may be going through difficult times and such nice caring service is greatly appreciated, this is the best quest diagnostic location in el paso that Ive been to. Thank you for such compassionate caring service.

Shaquita Mack

The woman who help my son was very rude. The nurse was trying to give her a verbal order and she ignore it without stating why she couldnt accept the order. Kicked him out the system because she stated the time was running and took another patient. So that meant I would have to wait another 30 minutes to be seen. I decided to leave and will not be using there services again. If I have to drive an extra ten minutes for better service I will do so.

Rebeca Hunt

Horrible experience today. Theres usually a decent wait time but today was just ridiculous. You still have to sign in to drop off a specimen and wait there until they see everyone that signed in before you. Everyone in the lobby is complaining. Theres no one at the front desk to greet and receive you...real bad customer service.

Mario Lopez

The receptionist wasnt even answering the phone when I was at the window dialing her. She was too into playing her facebook games chewing gum like a cow listening to one of the local soft rock radio stations.

Javier Anchondo JR

INCREDIBLY, and I cant stress this enough, INCREDIBLY, rude staff. Will act condescending at times to certain patients. They are however, extremely quick in service. Ill take it. Saves me tons of time.

Karina Caraveo

Les hablas por teléfono y no contestan la grabadora no te ayuda en nada

Veronica Reyes

First time going to get lab work.. I was very impressed by the fast service..thank you Joshua for being friendly and professional, people like you make it easy on us..

Gabriela Coello-Reyes

12 staggered calls later and no one has picked up the phone, whats worse their voice mail message hasnt been updated since the 4th of July

Chris Burnette

open 7-2 with an hour lunch break. one person working. be prepared to wait at least an hour.

NAZARETH NAZARETH

Excelent Service

Laura Herrera

Good costumer service, fast service, will return to this location.