Category: | Pediatrician |
Address: | 12950 Highland Crossing Dr # H, Herndon, VA 20171, USA |
Phone: | +1 703-860-4200 |
Site: | capitalareapediatrics.com |
Rating: | 2.3 |
Working: | 9AM–8:30PM 9AM–8:30PM 9AM–8:30PM 9AM–8:30PM 9AM–5PM Closed 9AM–12PM |
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Paul OConnell
This is about the Ashburn location although it seems to be following a pattern. Doctors have all been great, nurses just ok but the phone and front desk staff are extremely rude and just plain miserable. Had we known that it would be so difficult to book an appointment and that the office staff were like that we would never have gone here. So you can only book a same day appt. Really?? my baby is not in need of urgent care but would like an appt. to discuss a few issues and it is impossible. Having said that the doctors are great, its a catch 22. Please sort out your customer service!!!!!
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A Private User
This is specifically about the Sterling Location. Nurse on call told me they would nto take my 7 year old who had been thoring up all night because we usually go to Herndon office. Herndon office was closed on saturday so we were calling other offices. She refused to take us because Herndon office does not take their patients!!! So i guess review is about both locations after all. Doctros are pretty good once you get an appointment though.
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A Private User
This place is awful. The front desk staff are incompetent, there are always scheduling issues and there is only one doctor there who is decent. Plus, they have horrible customer service. Do not take your kids here!
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A Private User
The Ryan Park office is amazing! Each Dr is wonderful and Dr Hill is so patient and walks me thru everything. We have been with them for almost 4 years and both my kids LOVE them. Thanks to them all...the nurses too.
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Rebecca Nugent
The facility and medical staff (drs and nurses) are fantastic! I couldnt say enough nice things about them. The front office staff needs to go on prozac or something, because they are not helpful or pleasant at all.
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A Private User
Worse Pediatrics ever, dont return calls and front desk staff are extremely rude. I have been dealing with a billing issue and the office will not return my calls it has been well over a year...