Sound Family Health

22180 NW Olympic College Way, Poulsbo, WA 98370, USA

Category:	Family Practice Physician
Address:	22180 NW Olympic College Way, Poulsbo, WA 98370, USA
Phone:	+1 360-394-3500
Site:	soundfamilyhealth.com
Rating:	4.7
Working:	7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed

Location

Photos 1

Reviews 12

Wilo Castillo

UPDATE!! Since my first review of Sound Family Health, I can say that things have gotten much better!! The office staff has been very responsive and have communicated with me regarding my current appointments and future appointments regularly and in a timely manner. The doctors have always been great but the office staff was my area of concern. They are now both at par and would not hesitate to recommend them to anyone!! Let me begin by saying that the Dr Anderson (both of them) have been very gracious and good Drs;however their clinic staff and the way the office is operated leaves a lot to be desired. It takes 4 months to make an appointment which leads me to believe that the Drs just have too many patients in order to deal with the work load and this has transferred to the follow up that my wife and I have received. Simple questions such as how things are billed are not answered and they become 5 minute conversations which lead me to be transferred to someone who finally provides me with the right answer or at least one that makes sense. I was told that I was going to be emailed a sign on and password for their portal which I have been waiting for, for 2 days. My wife was told to pick up a prescription at Rite Aid that never showed up and after calling the on call Dr. to follow up on the prescription she was hung up on. The following day she called the office and no one had any record of her prescription. These are simple task of follow up and care and I feel that the office staff is either overburdened or under staffed either way their lack of attention to detail leaves me to worry about the Drs ability to tend to their patience especially due to the large wait time and what seems like an over abundance of patients. This is just a small example of my frequent frustrations with their office and it has taken today for me to write this review...although hesitantly I just feel that maybe this will make a difference. Im currently writing this review after trying to call the office for 10 straight minutes and getting a busy signal....my frustration level is quite high.

Lyndsi Gardner

I moved here not knowing ANYBODY! I have some chronic health issues that I was seeing my previous dr for almost weekly. I was referred to Sound Family Health a couple months after I moved here, and since then, Ive never looked back. Dr. Hoffman listens to every word I say and gives me answers. He also treats me like a person, not like some lowly little patient. We have conversations like I would with someone I hang out with. He uses terms I understand. I never leave confused or misinformed. His assistant, Ashley, is very easy to get ahold of via phone for questions or help. The wonderful lab ladies are so patient and gentle. It is almost IMPOSSIBLE to draw my blood, and I hate needles/blood, but they were so understanding. They had me lay down and didnt prick me more than three times. Ive had nurses prick me over 11 times looking for a vein. They talked me through it the whole time, and gave me some juice afterwards to get my blood sugar up so I didnt pass out. They wouldve let me lay there the whole day. The front desk is always so friendly as well. I cannot say enough good stuff about this clinic. I am so lucky I was referred to Dr. Hoffman.

Laura Book

I recently moved to this area from the northeast and went to Dr. Teresa Anderson to establish myself as a new patient based on online reviews. I have recently had a painful flare-up in my disk in my neck and when I called the office and left a message to get a referral to an orthopedist, it took them over 24 hours to get back to me. Then when I asked them to fax my records from my orthopedist in NY to the new orthopedist that I found here in order to get an appt, I found out that they had only faxed my records from the one office visit I had at Sound Family Health, not my orthopedist record from NY that they had. As a result and after many phone calls, I have had to wait a few more days, in pain, to get an appt with the orthopedist. Is this normal for the Pacific Northwest? I hope not.

Alan Beall

Since moving to Poulsbo in 2002 I am so very pleased to give my highest opinion on the quality of care provided. Dr. Charles Power has been my primary for more than 10 years and I followed him to Bainbridge without hesitation while his office was being constructed. I believe your health is your greatest asset and Im not about to risk mine to anyone other than the fantastic staff at Sound Family Health. and they are all fantastic. Ive lived in six cities in three countries and these people are easily the best in my experience. I hope you will try them, I know you will not regret it. Id give them 10 stars if that were possible.

Kerie Wolfe

I have been seeing Dr. Teresa Anderson for along time now before she even went to Sound Family Health. Shes wonderful, she once apologized to me for being 5 minutes late for my appt. because she was not told I was there (at her old clinic) she has never been late again or her staff. Her staff has always been great to me from front staff, to lab, to medical staff, to refill prescription staff. I have no complaints never have @ Sound Family Health.

Christi Christensen

my husband and i have been seeing the drs. Andersons for many years now. they are both very friendly and willing to do whatever is necessary to take care of the problems. Theresa has been a compassionate listener and takes family dynamics into consideration when prescribing care. thank you both for your excellent care. Christi and Phil Lemon

powelouy Shelton

Excellent, caring, professional doctors and staff. We were under Dr. Brad Andersens care for 8.5 years. We were very happy with our medical care they provided. We moved out of state is the only reason why they are no longer our Primary Care Physicians. I highly recommend using this medical group.

Lisa Stafford

Ive only seen one doctor here and he has been extremely helpful for my family and me. The office staff are friendly and efficient. Theyre located on the 2nd floor, but if you need it, theres an elevator just inside the entryway of the office building.

Jenny Foster

Responsive, compassionate, and a clean office, where their efficiency gets you quickly back to your day! After 12 years, theres no practice Id better recommend.

David Hodgin

I have been seeing Doctor Hoffman for 14 years. He is the best G.P. ever! The staff is friendly. SFH is the best medical decision I have ever made.

Sandra Ring

I have been seeing Teresa for 11 years, her husband and her are the best since Ive moved to Poulsbo

John Griffin

Great people!