Allegany Optical

910 Foxcroft Ave, Martinsburg, WV 25401, USA

Category:	Eye Care Center
Address:	910 Foxcroft Ave, Martinsburg, WV 25401, USA
Phone:	+1 304-267-9911
Site:	alleganyoptical.com
Rating:	3.2
Working:	9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–8PM 9AM–6PM Closed

Location

Photos 4

Reviews 7

Poornima Gowthaman

I had an appointment for my eye exam today at 2:15pm. When I routed on maps, it directed me to MyEyeDr on foxcroft. Since they had sent me a confirmation text the previous day to confirm my appointment, and the text read "allegany optical, now part of myeyedr", I assumed that that this place that google maps took me to, was in fact Allegany. Anyhow, I reached the place at 2:15 on the dot. I went inside to check in, and the lady there told me I was at the wrong location. When asked where the right place was, she said that the clinic had changed the name to MyEyeDr and it was no longer called Allegany and it was across the street near Walmart. So I immediately called the number they had sent in the confirmation text (2:20pm exactly) and Alice (the receptionist, I am guessing) answered. I explained my situation and told her that I was somewhere close by and wanted to confirm directions with her. She put me on hold, came back and told me I had to reschedule! I was taken aback at that response and told her that I was at the other myeyedoctor location and was somewhere close by. But she wouldnt hear me out, in fact responds back saying "you have to reschedule, its 2:21pm". I am so upset at Their rude and unapologetic behavior ! Who the heck reschedules an appointment for being 5 mins late?! That too when its their fault for not providing the correct information?! Unbelievable!!! I did not want to waste another minute on them, so I refused their service and never am returning to this place again!! No wonder I need an eye exam, I could have found myself a better eye center!

Ricco Ballard

Getting the eye exam was easy and the doctors were very nice. I went to Alleghenie optical in Winchester and had an eye exam and glasses fitted and had received my glasses back within a week. The Martinsburg location has taken over 3 weeks to receive my glasses! And folk wanna know y we take our business out of town to Hagerstown or Winchester. Better service!!!

gina kilgour

So after being out all morning, I drove my dad to Allegany Optical on Foxcroft Ave in Martinsburg for an eyeglass repair. He was tired so he waited in the car. When the glasses were fixed (free, even though they were from a VA optometrist), the lady took them OUT to him in the parking lot to make sure they fit okay! Really great service. Ill be going back.

Monica Larson

We had an eye injury. I took my daughter to Allegheny instead of the emergency room, thinking they would be better able to see what was going on. It was a very good decision. Dr. Guzic realized the severity of the injury and arranged for us to see a retinal surgeon. He called our home at 9pm that evening to see how she was doing. Wonderful care.

Kay VanMetre Floyd

They canceled my appointment because of snow. When I called back to make another appointment, their computer was not working and they told me to call back in a few days, after I asked them to call me. They refused to call me. I think it is the new generation. Poor customer service.

Kelly Kaylor

Jenny was very rude on the phone. She didnt try to answer my questions acted like your supposed to already know everything!

francisco gutierrez

Good ppl if is urgent no need app nice service very friendly