Category: | Animal Hospital |
Address: | 163-11 Cross Bay Blvd, Howard Beach, NY 11414, USA |
Phone: | +1 718-848-6803 |
Site: | howardbeachanimal.com |
Rating: | 3.6 |
Working: | 9AM–8PM 9AM–8PM 9AM–8PM 9AM–7PM 9AM–8PM 9AM–3:30PM 9AM–3:30PM |
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A Private User
I dont know what some people are complaining about. Dr. Weinstein is not rude at all, he just has a lot of pets to take care of -reason for which he may seem like he is in a hurry- and he is definetly not rude to his staff, thats just his sense of humor- which I guess most people would interpret as rudeness if they dont know sarcasm) The girls are very sweet (maybe not all of them, cause I did not deal with all of them) but the ones I dealt with were, and they treated my puppy really nicely. The team basically saved my babys life (she had swallowed a piece of metal before I purchased her, and looked very sick). Had to bring her there the day after I purchased her, and she was doing so badly that one of the vets (or tech?) told me she was probably no going to make it. But they did everything they could, and now the puppy is finally home. And for that I give them 5 stars. Although I live in brooklyn -so a trip to the vet is no necessarily lots of fun- The fact that my puppy is finally starting to enjoy her life, little by little makes it all worth it. THANK YOU HOWARD BEACH ANIMAL CLINIC. By the way if this place were so horrible, then why is it that most of the times Ive been there, the waiting room is full of people waiting for him (people that had been going there for years). I think Some people writing reviews here are just inmature "adults" (oxymorron) (people who get older would be a more appropiate term to describe them), and when something doesnt go their way they blame everyone else to the point that they actually make stuff up to make it sound believable. (such as this: "he physically assaulted me" if thats acctually true then why didnt the person call the cops?) (cause its not true, and it sounds nuts) If you guys think the recceptionists have a bad attitude, then you should be a better person and be above all that. Besides the girls in the front desk are not the ones performing surgery on your pets. Get over it people. Just because some people dont want to kiss your *** doesnt mean the whole place if full of horrible people. That just silly. You should examine yourself before you go passing judgement on people you dont really know. I dont know them either, but it all narrows down to how YOU treat them and how YOU approach them. because by now you should now that in NYC people may not act as friendly as you would lke them to, and like someone else said: "then again what receptionist is -friendly- at any medical facility?" Some people think that the whole world needs to stop once they enter a place just because.... KUDDOS to the team. Keep saving lives.
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Amy Wallach
DO NOT GO TO THIS PRACTICE AND I WILL TELL YOU WHY: When my dog was 10, she developed Cushings. The only drugs out at the time “masked” the symptoms. Dr Weinstein (the top doctor there) gave my dog 6 to 18 months to live and advised me not to seek a specialist because they would just tell me the same thing and cost a fortune. I didn’t listen, saw a specialist, and they put her on a then experimental medicine that took away the symptoms, stopped the tumor growth, and gave her back a normal life span. But that was not the worst part. When the drug my dog was on became FDA approved, (and they knew it), and my dog was still alive, I did not receive a single call to tell me of this miracle. If I had not had my dog on the medicine, HBAC would not have given me the news. In a day and age of technology, they should have pulled up a list of all their living Cushings dogs and got in touch with their families. To not do so was negligent. My cat had surgery there and has had a deformity on the site ever since. I rescued a tiny dog and he jumped out of a friends arms onto a cement sidewalk. Since it was the closest Vet, I rushed him there. I told the girl at the desk what happened, let her know he had an issue with his hind legs called, Medial/Lateral Patellar Luxation, and explained that you can’t tell if he’s suffering because he doesn’t make a peek. I told her it was an emergency and asked he to get a doctor right away just to see if he was ok. She told me to have a seat and wait (in a crowded waiting room where I would have waited at least an hour or two). I left, went to a Vet that was further away, and there, a doctor looked at my dog right away. When I called later to tell the receptionist how angry and displeased I was, she honestly couldn’t care less and took no responsibility. There may have been a time, many, many years ago, when HBAC was a caring office with a compassionate, diligent staff, but those days are long gone. And if you care about you pet baby(ies), you will take him/her/they somewhere else!!!
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Marlon Colorado
Here is my take on this Place, some of the doctors at the place Care and most dont, i dont know who hired the girls on the front desk, they are the most rude, they never return a call, the Veterinarians leave at 12 because all of them are in "Surgery" and you cant talk to them until 4 pm, and even then its hard to talk to them, if something simple is needed?? bring the pet down here and we can talk is their best answer, each visit is a charge, prices are different for the same things, stay away from Dr Francis very rude, Doctor Hammer or Dr Thomas are most caring, I had no other close place to take my Dog since i just moved from Woodside Queens to this Neighborhood, there is another place after i get my results and i am switching right away, My 3 year old dog looks really bad hes got seizures and with the combination of 2 drugs he just barely can walk, he cant even open his eyes, i took him there and had the blood work done they said to call the next day for results i call the next day and DR Francis says its not our fault that your dogs results are not back yet only the phenobarbital its the labs fault and then i tell her that my dog is not looking so well, she says to give him more weeks, i tell her its been over a month now and she gets angry and hangs up the phone on me, very unprofessional i called her up again and she says that the dog is not dying to wait for the lab work tomorrow the reception girls get back on the phone and they tell me that they have more important things to take care of. If you have a different place avoid the headache and save your money, Life is to short to deal with People that dont care about your Pet. thats the reason why you take that field to help and show that you care about a life, if you dont care then just change your field and go and work for Starbucks or any other place that doesnt have to deal with pets. STAY AWAY FROM THIS PLACE!!!