Category: | Pediatric Dentist |
Address: | 130 Theodore Fremd Ave, Rye, NY 10580, USA |
Phone: | +1 914-967-0000 |
Site: | ryekids.com |
Rating: | 5 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–12PM Closed |
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Courtney Lyons
I could not say enough about Dr. Chu and the staff at Rye Pediatric Dentistry! This was by far the best experience and encounter we had with a dentist. We were referred to Dr. Chu for my 18 month old who had continuous dental problems with his front teeth since his teeth first came in. His previous dentist had no permanent solutions and would just monitor on a three month basis. Dr. Chu was very informative and provided us with solutions. My husband had to bring my son to one of the appointments that I could not attend and Dr. Chu FaceTime me during the appointment. We were so happy with the overall experience, we had our older son (5 years old) become a patient. Our older son needed dental work since he was 2. We saw several dentist and nothing was done due to lack of cooperation and behaviors. We were told by several dentist "lets try again in 3 months" for almost three years! As time passed, his teeth became worse and it seemed like there was little progress. During the initial exam with Dr. Chu, he established a quick bond with my son through positive reinforcement, great interaction and a wealth of knowledge about childrens interests. My son even went into the back by himself and completed an exam and cleaning without any difficulties! When we got home, my son asked if we can go back to Dr. Chu tomorrow ( that never happened before - I usually would hear I hate the dentist. I am never going back while engaging in a tantrum). He was eager for his next appointment, he brought in some FNAF toys to show Dr. Chu. During the next visit when the procedures were being completed, I was almost in tears. I couldnt believe what I was seeing- my son was completely cooperative. All dental work was completed during one session because his behaviors were amazing!!! The staff reinforced all appropriate behaviors throughout the visits (even in the front office) with stickers, preferred videos, praise and minecraft toys! Dr. Chu has a great skill of building a positive relationship with the child before they even sit in the dental chair. It shows that he is compassionate and caring when he placed a follow up phone call in the evening to see how my son was doing. Billing and appointments were completed without any difficulty. Office staff did a great job working with insurance companies to make sure everything was approved. My only regret is that we didnt go to Rye Pediatric Dentistry earlier - we could have avoided wasting so much time, money, stress, anxiety and fixed the problems right in the beginning before it got worse. Rye Pediatric Dentistry is a good fit for my children. I wish there were clones of Dr. Chu and his behavioral methodologies for other pediatric medical professional areas. Thank you so much a positive experience.
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Carolyn McCullough
My three children LOVE Dr. Chu. He doesnt just care for my children, he cares ABOUT them - and they know it. My eight year old and three year old have had cavities and Dr. Chu explains the process to them in a way that they can understand. He shows them pictures of "sugar bugs" and tells them how important it is wash them away with brushing. My kids never complain about brushing their teeth and even sing a song about brushing away the sugar bugs while they brush. My daughter puts on the magic "princess glasses" and Dr. Chu plays her favorite cartoon while she is rewarded in the chair with princess stickers for everything she does to help Dr. Chu and his assistant - such as opening wide or holding still. She leaves the office feeling like she was in control the entire time and that she made great decisions to earn those stickers. My eight year old son knows that Dr. Chu has a great selection of super hero cartoons that he has never seen before. Everyone leaves with a treasure from the treasure chest at the end as well as a cool tooth brush, even my one year old. She heads right for the treasure chest when she enters the office. Dr. Chu knows kids are different and he alters his style accordingly. He meets us in the waiting area to help the kids feel more at ease and we all walk back to the exam room together. There is no stress in Dr. Chus office - The entire office staff shares the same love of children and passion for making each visit a happy one.
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A Private User
We were recommended to Dr. Chu by a friend and we couldnt be more happier about switching to Dr. Chu. He is amazingly fantastic with children. My younger son was found out to have 8 cavities between his molars and all needs to undergo fillings. He needed to go back 4 times to do the procedure. After the first procedure, he was crying and super anxious when we had to go back for the next visit. After talking to my friend who has similar experience, we decided to switch to Dr. Chu. Afterwards he underwent 2 fillings with Dr. Chu without any tears and didnt even realize that he had done the fillings. My older one has a very bad sensitivity issue with his teeth and mouth, it is not easy for him even for a regular cleaning. But Dr. Chu not only cleaned him thoroughly, but also put in a space saver which he needed when his teeth were taken out when he was 4 years old due to cavities. Our previous dentist always felt he wasnt ready for putting in the space saver. Dr. Chu is also a fantastic educator for kids and parents. He spent as much time as he needed to educate parents and children the procedure and after care. We couldnt be more happier about Dr. Chu and his practice. His hygienists and receptionist are exceptionally warm and nice. Our kids always look forward to going back to his office EVERY TIME, that says more about his practice.
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Catherine Zhang
Dr. Chu and his staff at Rye Pediatric Dentistry are the best pediatric team I ever met. We started to see Dr. Chu after my family moved to Rye about a year ago. Since unfortunately all my three kids got cavities, we visited Dr. Chu kind of often. Hes a very outstanding professional. He got my kids cavities fixed with amazingly high-quality work and all my kids didnt feel much uncomfortable during their treatments . In addition, he gave me the best education about what happened to my kids teeth, what he did and how we should take care of my kids teeth in the future to avoid the further or potential problems. At the same time, Dr. Chus team are so caring and considerate. They communicate with my insurance company effectively to arrange the best treatment plan to maximize our benefits. Dr. Chu even referred me to an expert dentist for my sons special treatment. That doctor also did a great job with very reasonable charge, just as Dr. Chu always does. Now all my children feel comfortable for their dentist visits. Honestly, I feel for every visit were not only visiting a pediatric dentist but also an old good friend and his team!
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K. Gagne
Dr. Chu is the best Pediatric Dentist that I have ever had the pleasure of dealing with. His office staff is professional, friendly and caring. His office setting is comfortable, soothing and meticulously kept. There are many pediatric dentists that will say they specialize in treating children with ADHD as well as children that are generally fearful of dentistry. It is not true. In our experience Dr. Chu is the only Pediatric Dentist that can truly deliver on that claim. My children were fearful of the dentist when we first met Dr. Chu; based on past their past experience with several other pediatric dentists in Westchester and Putnam. By the second visit with Dr. Chu my children began fighting over who was going to see him first. He made them feel comfortable and empowered. My oldest children are now nearing adulthood and still enjoy their appointments. You cant ask for a more knowledgeable, caring and compassionate Dentist. He is a truly the best there is.