River Road Animal Hospital

Reviews 10

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Anika Fella

Weve had our pet (medium dog) for just about 6 months and shes been to see Dr. Snyder twice. Dr. Snyder is a caring and loving vet, you can tell when you meet her that her passion really is animals. Our first visit was a shelter checkup (this was because we adopted our dog and she had been given all her shots while at the shelter). Dr. Snyder asked us about our pets activities and interactions with other pets. Because our pet visits the dog park during the week, Dr. Snyder recommended a vaccination for outdoor activity. She explained what the vaccination was and its benefits. The second time we saw Dr. Snyder was due to skin irritation and hairloss. Rather than immediately prescribing medication, she suggested we try vitamin E supplements and shampoo and see if that helped. Within two weeks, the irritation was gone and her hair began to grow back in the balding areas. My only negative was when I scheduled the second visit, the receptionist said they could fit my pet in that same week but upon paying for services, I was charged for an emergency visit. The office also does doggie daycare and boarding which we will be using prior to and during Thanksgiving week. I will update once I have experience with that service. Update: Weve used the boarding services twice since November and our dog loves it! Were given a report card of her activities and demeanor upon pickup. While her reports always say "Did not finish food" she does not appear hungry or thirsty when we pick her up (Ive read increased thirst is a sign of anxiety often found in boarded animals). The girls seem caring and Sage is always excited to run to the back upon arrival.

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Alia Moore

Almost killed my cat. When I went in after a routine procedure with complaints of odd behavior (that i now know to be red flags for what had happened to my cat) it was not taken very seriously and a bogus diagnosis was given to me that already did not make sense given the time frame. As time passed and still only decline was seen, my suspicion was confirmed that something extremely wrong with my cat. Upon seeing another vet who took one look at the recent records and immediately knew what had happened I was furious that RRAH had fed me that false story. I cannot believe that with as much veterinary experience that is claimed by this vet, the symptoms exhibited were not recognized as the true problem, or maybe they were and realizing the mistake on their part, fed me some BS. My cat was extremely over medicated, especially for the procedure, and now has irreversible neurological damage and needs pills twice a day to keep from walking around and falling down like she is drunk, among other lack of function and seizures. The pills help to an extent but she is only getting worse and the meds that currently reduce her symptoms will need to be increased as she declines. I hope you learn from my experience that this is not the place to bring an animal that is part of your family.

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Deborah Reyome

Ive been bringing my pets to the River Road Animal Hospital since it opened 5 years ago (and prior to the Aqueduct where Dr. Snyder was previously). She is probably the most caring, compassionate and skilled vet that I have worked with in the past 30 years (since the time I first owned pets as an adult). The service is excellent -often getting you an emergency appointment when needed, thorough check-ups and when it comes time for that sorrowful day, they are there for you. (Dr. Goeldner is also very similar in both personality and skill sets). The staff are also wonderfully supportive. They are a knowledgeable group. Ive lost three pets in the past few years, all having lived very long lives and I attribute their length of time with me, at least in part, due to the care they received at RRAH.

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Alicia Smith

My fiance and I adopted our dog at the end of May and wanted to get in with a Vet right away for a checkup. We chose River Road Animal Hospital after recommendations from family and friends and are 100% happy! Our initial visit we unfortunately found out that our Harley girl, originally from KY, has lyme disease and they were very informative about this disease in dogs. I have no doubt that they will give Harley the best doggie help she needs, now and in the future. The facility is the cleanest Vet I have seen by far and the staff was friendly and very knowledgeable. I would absolutely recommend this Vet to anyone who has animals and wants the best care. We were happy to even receive a card in the mail, welcoming us and Harley to the Vet. I thought that was a very sweet gesture :)

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Jordan Claus

Love this place and so does our dog. Dr.Snyder is caring, and is actually interested in you and your pet, you are not just a # like at the big box pet stores. I like how they also take a picture of your pet and post the picture on the wall in the office to show the new dogs/cats. With a new puppy i had a lot of questions from food, shots etc not only did Dr.Snyder answer all of them she also gave great advice and insight. Great facility, very clean, warm and inviting and the front desk staff are great as well. If you are looking for a great place to take your pet this is it.

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Lucas Filardi

Ive had plenty of great experiences at River Rd animal hospital, the staff is always helpful and informative and I really appreciate the passion they put into their work, the facility is always clean and well maintained, and the kennel staff is also very helpful if you happen to be boarding your dog. I feel very confident and comfortable leaving my dogs when I go on vacation because theyre always taken care of so well. Also unlike many of the practices Ive visited reception is always very respectful and kind. Not to mention one of the technicians is super cute (:

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Michael Richards

I would not recommend this animal hospital to anyone seeking a professional establishment. The procedures the staff use with the animals in their care are very questionable and I would think the technician shaking an animal carrier repeatedly upside down to have the animal fall out of the cage on to a metal table is not a very logical approach and boarder line animal cruelty. I would suggest anyone looking for a good atmosphere veterinarian to look elsewhere or at very least keep a close eye on how they treat your 4 legged companion.

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Colleen Hernandez

The staff here is amazing! My dog was in heat and I really needed her to be spayed so her and my male wouldnt have puppies and they did it for me knowing how concerned I was about her getting pregnant. They are all wonderful and care so much about your animal. They made sure to keep me updated about my dog and made me feel so comfortable about everything. Definitely recommend this facility to anyone looking for a new vet.

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Teresa Salinas

Staff is Amazing as soon as you walk in the door they make you feel right at home. Took our 8month yellow Lab to get groomed and treated him as one of the Family. I would recommend them for grooming needs as well as medical and day care Great Group of people.

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Erin Mayott

I hated it. After we brought our 12 weeks old here to get his monthly shots. Not even 10mins after leaving the vets our puppy got sick all over the car so we brought him to the emergency hospital and had to put him down because of bad medicine.

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