Pediatrics At Twilight

Reviews 3

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Pareece Croshon

I do not recommend that any one take their business here. With all do respect and with exception to the young receptionist, I absolutely loved Dr. Davis because, health wise, she knows what she is doing, but the bedside manner from her and the nurses are very belittling and discouraging. I had been nothing but nice and patient with them from the beginning of both my children seeing them, but I noticed from day one that the nurses were going to be my biggest problem, especially the main nurse. She has a really bad attitude problem and I feel like if she doesnt like kids or her job period then she shouldnt be there. I still havent been able to get over how rude and super aggressive she was with my 2 year old when we went to get a physical. Dr Davis gave her a pen to draw on the bed paper with to keep her distracted and comfortable, later the nurse comes in ready to give the shots and we get out of her way because she seemed to be impatient with me trying to clean up the bed for her. She goes over to the bed and snatches the paper from under my daughter, and still not a peep out of her other than talking to my husband like he was an idiot when trying to explain to him how to hold our daughter down for shots. ATTITUDE for no reason. We stayed very civilized for the simple fact of needing that physical done ASAP and we just knew there were better ways of handling things than the way we actually COULD have handled it that day. They have a very small staff, one nurse and that one doctor every night, so there was no one else I could suggest to take over my daughters physical. There were many other times I felt disrespected and like they were being insensitive but I held on until I could find another doctor more fit for our schedule in the daytime. The last disappointment ended with all of our records somehow not being completely sent over to the new doctor, my 2 year old got sick and needed to be seen but since all the records werent received at the new office, I assumed Dr. Davis would still be able to see her and I thought I could try to retrieve the rest of the records while I was there that way I could handle everything with the new doctor ASAP but Dr. Davis really surprised me that day with how rude she was and seeming careless to the situation, as she tried to refuse seeing my daughter unless she had a fever (which I had tried to tell them before but I kept getting interrupted and cut off) because they no longer had control over anything or our records, that were STILL not received by the other doctor at that time by the way, and they also denied my access to the records even after I signed forms stating I have legal rights to them, and of course, the rude nurse, rudely tells me they dont print records there but it clearly stated on the website when I checked before I even made the visit, as of 10/24/2016, that "medical records requested for personal or insurance use will be charged a fee" so I was completely lied to for one, and I was talked to like an idiot which really got me so upset that I was taken out of my character and just decided to leave and go to the ER instead. I eventually went back to apologize for acting out of frustration because I needed the records to be sent urgently due to the fact that my daughter ended up with an infection and needed a follow up and couldnt be seen by neither doctors without access to records. On top of all that they are very unprofessional and still refuse to send ALL off my childrens records, they sent the ones THEY wanted to send and excluded the ones from the county we recently moved from, which I know they have possession of because apparently they wouldnt have seen us either had they not gotten them. Highly, highly disappointed in this office and I really dont recommend it to anyone.

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Debbie Watson

The worst Drs office Ive ever been to including adult practices. The staff and the doctor are the most unfriendly rudest people that should NOT even be practicing medicine. Definitely not a place to take kids; poor recording keeping and more worried about their office being damaged by young people than actually caring about your child and tending and interacting with your child. Just so unprofessional, and would not recommend anyone to go there. I only gave it one star because it wouldnt let me post comment without picking one, it deserves NO star in my book. I am a mother and a grandmother, so its not like I dont know or havent been to enough doctors to speak this truth. Judge for yourself if you need to, but be warned.

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Stephanie Williams

I just took my son to Pediatrics and Twilight for the first time and the care was fantastic! The team went above and beyond in taking care of us and making my son feel comfortable. They provided excellent care and I will definitely be using them again!