Category: | Pharmacy |
Address: | 2425 S Zero St, Fort Smith, AR 72901, USA |
Phone: | +1 479-646-4983 |
Site: | walmart.com |
Rating: | 2.2 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM 10AM–6PM |
AL
Alex Kheyson
Service was extremely long. When we dropped off one prescription at 5:30pm, we were told that it would take 45 mins to fill it. We waited for 1 hr at Walmart before going to pharmacy to check. Pharmacy technician informed us that prescription cannot be filled because it was too soon to fill it. The prescription was sent electronically to another store and that is why it apparently was showing duplicate. So, we waited an hour just to find out that noone even started filling our prescription. We should have been informed of this when prescription was dropped off to be filled. Now we were told to wait additional 30 mins for the prescription to be filled. Terrible service!!!
JI
Jim Taylor
Aboslutely the most worst pharmacy service in town. Dr called in order. 30 mins later I check on status in PICKUP line but told no order was in. PICKUP line Pharmacy cleck tells me I have to stand in the other line to see if I have a call in order. DROPOFF clerk says, I have no order. I was informed by a waiting customer who was all to familiar with the routine I was being put through that the order was likely on the voicemail recorder but the clerks with no customer service training were just too lazy to check the machine. WalMart Pharmacy has worst service ever. Total waste of my time. I called my doctor who called it into new pharmacy.
UY
uyen chu
THE WORST PHARMACY EVER! THEY DO NOT DO THEIR JOB CORRECT, TOLD ME THEY CAN NOT CALL THE DOCTOR OFFICE TO FIX THE ISSUE AT HAND WHEN I HAVE FAMILY WHO WORKS IN A BETTER WALMART PHARMACY,SO I KNOW THEY COULD HAVE DONE SO, ALSO THE DAMN GIRK WITH GLASSES AND A PONY TALE ALWAYS TRYING TO GET ME TO STEP ASIDE AND WAIT FOR THE PHARMACIST TO TELL ME HOW TO USE A MEDICINE MY SONS BEEN USING FOR A YEAR NOW, AND NOT WANTING TO GIVE IT TO ME UNLESS DONE SO, I HAVE THE RIGHT TO REFUSE TO CONSULT. THEY NEED CROSS TRAINING AND BETTER SERVICE! RUDE RUDE RUDE!!!!
KI
Kimberly King
We were having a hard time getting a prescription (the doctor had written a prescription that most pharmacies in Fort Smith didnt carry) for my son with bronchitis and it was right at closing time. Leon and his staff went way above and beyond to make sure we got our prescription before they closed. I cant thank them enough for how caring they were!!
CH
Chrissy Rust
Worst customer service in this entire town. Send text that rx is ready, and even after a phone call to verify it is so- wait for 30 minutes in line cause they cant get their crap together only to be told they cant find the rx!!! Finding another pharmacy STAAT!!!
DA
Danny Hill
These folks are fine ! Seen them putting up with a lot from the " Im entitled or better than you class" while waiting to pick up my Dads prescriptions ..... personally , never had a problem ......
MA
margieee delgado
just called to check if my prescription had been called in from my dr. The women that answer said I have nothing called in for you while saying thank you she just hung up.. Very rude
JU
Julie Reagan
I call my refills in most time I will get a text saying my order is ready about 30 min after calling my order in
CH
Chris McLeod
Nice people, it takes awhile to get you perception but you can just walk around and wait.
ER
Erika Boswell
Horrible customer service and NEVER have the medicine in stock