August Wallace Eyecare Associates

3032 N Eastman Rd, Longview, TX 75605, USA

Category:	Optometrist
Address:	3032 N Eastman Rd, Longview, TX 75605, USA
Phone:	+1 903-663-2020
Site:	aweyecare.com
Rating:	3.9
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed

Location

Photos 100

Reviews 21

Randi Garcia

The staff of August Wallace Eyecare Associates do their very best to help accommodate the hectic schedules of their busy patients. From pediatric appointments to adult eyecare August Wallace Eyecare is the place to come for you and your familys eye health. Expert Eyecare, Exceptional Eyewear. El personal de August Wallace Eyecare Associates hacen su mejor esfuerzo por acoplarnos a los horarios agitados de nuestros pacientes. August Wallace Eyecare es el lugar ideal para citas para sus hijos y tambien para los adultos! Expertos de la salud visual, lentes excepcionales

Amy Hertel

I had such a fantastic experience getting my contacts and glasses from August Wallace Eyecare Associates. I had not gotten an eye exam in several years and was having trouble with my old prescription from another doctor. After my eye exam, I learned that in one eye I was wearing the wrong prescription. That small change made such a big difference! Dr. Wallace encouraged me to go from Rigid Gas Permeable lenses to soft contacts and his staff very patiently taught me how to put them in and take them out of my eyes. I purchased cute new glasses and they even gave me information on a rebate for my Acuvue contact lenses. The prices were very reasonable and the quality of the product was outstanding. The staff is friendly, helpful, and go the extra mile. I would recommend them without hesitation.

Alyssa Eudy

last year they told me i had to take the pair of trial contacts that they gave me out and throw them away if i didnt pay even tho my insurance covers it so we argued for a while we had to tell them how to bill my insurance and once they realised I was right theydidnt even apologize. Then this year over the phone they argued that my insurance wouldnt pay for an appointment for 3 more months finally i asked them just to try it and so they told me it would be free then after my appointment they said it was $10 now its changed to $70 somehow

Lloyd Kelding

Very professional & courteous staff from Dr. Wallace to the people at the front desk. They will walk you through the entire process and answer any questions you have. They will make sure you get the best care and the best fitting pair of glasses at the best price possible. If youre looking for a great eye care team, look no further than August Wallace Eye Care Associates.

Constance Pickard

The office staff had very knowledge of what was going on. Dr. Wallace didnt care I had returned my second time because I still couldnt see out of the contacts he gave me. They were way stronger then I needed and he wouldnt listen or acted like he could care less. Ended up going to East Texas Eye Care Associates where they listened to me and got me SEEING AGAIN!!!.

Becky Howell

Dr. Wallace was great, but I will never go back again. I paid to get an eye exam, and then the staff refused to give me my daughters PD that they measured and told me to pay another facility $20 to get it done. I have used Dr. Wallace as well as my daughter, and we will never go there based on their staff and refusal to give me information I paid for.

Abby Leija

I just went for my first eye appointment to get more contacts a few days ago. I was very pleased. The office is very impressive. I didnt have to fill out a stack of papers like most first visits. The staff and doctor were all knowledgeable, friendly, and very competent. I am very happy with my choice for our new eye doctor.

Karen Bull

I have been going to eye doctors offices for 31 years. I really like TSO here in Longview. I enjoy the staff and their ability to help. They researched my insurance and found insurance that I didnt even know I had! I would recommend anyone who needs an eye doctor to come visit Dr. Wallace at TSO.

Samantha Jimenez

We have been going here for a while. Dr. Wallace is good and sent us to a specialist when we needed to. He explained things well and gave us options. Also, he staff are more than accomadating. Once, I called from out of town, and they offered to email me our prescriptions. This was great!

Brandi Oakes

The staff is always willing to help you- the eye doctors and the technicians. They helped me find glasses even though I was being very picky. The only thing is it takes a long time for them to come in. Its been a week and I dont have my new glasses. Thats not the staffs fault though.

Michelle Harvey

The staff is friendly but not at all knowledgeable. This is an optometrist. I needed an opthalmologist and when I called to make sure, they told me wrong. Also, the doctor here is not good with patients or with answering questions. I am extremely sad I ever went to this office.

Grace Jackson

My sons normal eye doctor couldnt see him for 3+ months. Called the insurance company and TSO was new on their list. Called and was able to be seen the very next Monday. Friendly staff. Friendly doctor. In and out in an hour. Glasses ready the very next day. Thanks TSO!

J.P. Harvey

The staff here is amazing and patient. Great customer service. Dr. Wallace though in my few visits here always seems distant and unfriendly. Hes very knowledgeable, just dont expect customer service from him, mostly his staff make up for it.

Bitia Saravia

Very courteous and professional staff. They were very patient in teaching me how to handle my contacts and were so helpful in finding the perfect pair of glasses. I loved everything about my visit and would recommend it to everyone!

Jack Carroll

I had a hard time getting the right contacts. Dr. Wallace found the perfect fit for me. His staff is very friendly and they were great at helping me get the right glasses to looked best on me.

Karen S.

I had a great experience with Dr. Wallace and his staff in getting fitted for contacts. Very caring and interested in getting me exactly what I needed.

Rob Bassett

Dr. Wallace and his staff are the best for all of your eyecare needs! They are all so friendly and make you feel like family!

Melinda Campbell

Staff arent kid friendly.. The wait was entirely to long.. I wouldnt recommend this place to ANYONE..

John Maloney

excellent, seen as scheduled. courteous and pleasant staff. Was able to get apt quickly.

Jessica Weatherford

Friendly and helpful staff and doctor.

Christina Walsh

Friendly service