Arcadia Mental Health Center

330 Live Oak Ave, Arcadia, CA 91006, USA

Related:	sohma integrative health center
Category:	Mental Health Clinic
Address:	330 Live Oak Ave, Arcadia, CA 91006, USA
Phone:	+1 626-821-5858
Site:	dmh.lacounty.gov
Rating:	3.8
Working:	8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM Closed Closed

Location

Photos 2

Reviews 7

Joshua Yen

Well, I called to try and schedule an appointment and the lady who answered put me on hold for 47 minutes before I hung up. I consider myself a generally understanding and reasonable person. I know Im not entitled to anything. But am I overreacting or is that kind of unacceptable? If this is how they handle a simple phone call, I have deep misgivings about how they treat the people really trying to get some help. I called back immediately to tell them what happened and the person who answered (different from the first) didnt seem to care much. He didnt even acknowledge my complaint until I straight up confronted him about it and asked if he thought that it was acceptable. I understand that it wasnt him who put me on hold for 47 minutes but most companies would at least try to sound apologetic. Look, I havent actually received care here (since I couldnt even schedule an appointment) so I cant rate their treatment but this experience just gave me a really bad feeling about them. Im sad and frustrated. Im upset by this because I thought that these are the people that are supposed to care. I really hope that my experience was just a fluke and that the patients here are getting the aid that they need. Or else, at least I hope that this might serve as a wake up call for them. I attached a screenshot of the call log as proof. I wasnt exagerrating when I said I was on hold for 47 minutes.

Ambar Duenas

The people that work at the front desk, have absolutely no business working customer service especially when they cater to people with mental health issues. I have never in my entire life encountered such obscenely rude treatment.

Arieanna M.

You are better off somewhere else. Everyone is rude.... Dont miss an appointment cause then they will be worse. Its very tough to get medication and they dont care if you suffer.

Leslie Hiller

My caseworker, Martha, is wonderful & very helpful. My meds monitor is doing a good job.

Jennifer Schooley

Very helpful couslers... Helped me apply and got me aproved for my ssi

D. Morgan

Not my real name

General John Patrick Collier Jr.

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