West Coast Dental of Buena Park

Reviews 8

MA

Marvin Ramirez

several months ago I needed an emergency root canal done. I was having an extremely sharp pain and was unable to see my own dentist the next day. I called 1800 dental to make an appointment with any local dentist available the next morning and found this dental group. When I arrived I signed papers and was seen within mins. I sat down and was immediately assisted by the nicest dentist ever, she assured me the pain will subside after she worked on my tooth. And the pain went away. The entire staff at this location is amazing they are always willing to help. Several reviews entail a different story which states they dont pick up the phone or that they make you wait when you have an appointment but that is simply not true and I say this with confidence because Ive been in and out of the office constantly. Now the reason I am not giving this company 5/5 stars is because of the fact that the billing aspect of this company is a bit on the high end. I say this because before the dentist is able to perform any dental procedures there is a lady who comes and explains to you your payment options and of all the times if encountered this lady I have felt pressured to sway into procedures I can not afford and feel as though she talks down to me when I dont opt to obtaining said procedures. But besides that aspect this location is great.

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Gil Berry

My wife needed a new lower partial, cleaning, and a crown. Doctor Le, a young and very pleasant young lady accepted her as a patient even though her experience with dentures, as I view in retrospect, may have been quite limited. After paying nearly $3000 and having made many, many trips to the dentist to get the partial to fit, the office finally referred me to their dental lab where the technician was able to finally adjust the denture so my wife could wear it. Unfortunately, the bite was so bad she cannot use her front teeth (incisors) to bite--they dont line up with her upper teeth. The lab then attempted to bill my insurance company! I dont know how much this dental office billed my insurance, but I do know I overpaid in cash - probably double - for what a good job should have cost. The office staff is pleasant and friendly but that doesnt make up for a blotched job and overcharging. I cannot recommend this office - in fact I should probably be sueing for malpractice. For cleaning, or a filling, etc., they may be great but do not attempt any more complicated dental work here.

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Melissa G

A COMPLETE RIPOFF! Went in for a specific issue for a chipped veneer. At first they were very friendly, and assured me they would help me, with no credit check, so I gave them $40 for a "dental plan". Next thing I know, Im in a chair getting xrays for issues not even related to what I came in for! Than a "dentist" came in and started prodding at my teeth, and giving me numbers that meant something. It was clearly a show and part of a big sales pitch this high pressure salesperson was giving me. Then the receptionist lady comes back with a $4,000 bill for my new veneer, and a "deep cleaning"! They wanted $500 (75% of the veneer bill). Easy credit huh? LOL When I tried to get my $40 back for the "plan" i was no longer interested in, they refused to give me back my $40. I was furious because I had just paid $40 dollars to get a high pressure sales pitch! Do yourselves a favor, and stay away from these crooks! Or anyone else you happen to find on the internet!

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bobsledjames

This is the second time this dentistry has failed in their guest service. Two years ago I was a regular customer coming every three months. After having an appointment set up for two and a half months, they called me two weeks before the appointment to tell me that they were discontinuing Saturday appointments and were cancelling my appointment. (Yes I know they now have Saturday offerings, but should have honored the original appointment or alerted me earlier than two weeks prior to my appointment.) This week after staying away for so long I decided to give them a second chance. When I called to make the appointment I specifically told them I would need x-rays and a deep cleaning. I arrived today and after performing my x-rays and exam, they then informed me that they did not have a hygienist on staff that day, and would not be able to complete the deep cleaning until another day. What dentist office decides to open for the day without a hygienist!!!

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Janet C. Scott

After over 30 years of working in the dental industry, I must say I am very impressed and happy with West Coast Dental. I am a retired dental assistant, and I can’t help but be very picky when it comes to dentists and offices. But every time I got to West Coast Dental, I know that my family and I are in good hands. I recommend the dentists, the facility and the staff. I suggest West Coast Dental if you want a reliable family dentist. I take all of my children and my husband to West Coast Dental to receive our regular cleanings, exams and x-rays. Thankfully, our entire family had good teeth because they know how to brush, floss and we visit the dentist on a regular basis. But if one of us ever needed anything major, it’s good to know that West Coast Dental has the experience and dentists to handle cosmetic surgery and major procedures that would otherwise be outsourced to a different office.

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Ed Farnworth

This place is a SCAM! I waited an hour in the front only to wait another hour plus in the dentist chair. I was then told, after being on time for my 3:00 apt. that the dentist was going home and I may reschedule....The most unprofessional dentist and office I have ever experienced. I have stage 3 cancer.I see a lot of doctors and this was the worst ever. To add insult to injury, when I did call to reschedule, I was told I needed a deep cleaning that would cost over $400...This against what CAL OPTIMAL/MEDICAL have told me.BE WARNED AND READ MANY OTHER NEGATIVE REVIEWS ON OTHER SITES! I have filed an ethics complaint with CAL OPTIMA and much more formal one with the ADA!!!

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chris contreras

Worst dentist office Ive been Inn it took 3 months to get an approval for my wisdom teeth to be removed and thats because they never call to verify my insurance and I just called to update my insurance and they said they will call me back never heard from front desk always puts you in hold and never pick up front desk very unprofessional never will I step into this dentist again. They couldnt even give my daughter a check up cause Thier machines wasnt working properly so I just had to change dentist wouldnt recommend this place very unprofessional.

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Nunya Binneth

This place is a 1 800 Dentist player. DO NOT JEOPARDIZE your oral health by going to this place. They recommend unnecessary procedures as thought they are critical. CAUGHT - unbeknownst to West Coast Dental B.P. I had already sought an opinion from an oral surgeon that a tooth could be saved via Crown. W.C.D. said extraction was only option. W.C.D. wants to extract a a tooth with a broken crown and put in a Bridge instead of repairing the Crown! My mission now in life is to Expose this place for Hack Dentistry it is.

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