Category: | Optometrist |
Address: | 4711 Laguna Blvd #104, Elk Grove, CA 95758, USA |
Phone: | +1 916-422-1066 |
Site: | lagunafamilyeyecare.com |
Rating: | 3.4 |
Working: | 10AM–6PM 10AM–7PM 10AM–6PM 10AM–7PM 10AM–7PM 10AM–5PM Closed |
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melissa le
This was the first and last time I will be buying from this place. When looking they were very rude, made no contact or attempt to help. Then when I said I wanted to buy, all the sudden I was honey , sweetie and let me help you. The actual wait to get the glasses was extremely long, then not even a month after having them the anti reflection coating peeled off. But of course they tried to blame me. Asking me what product do I use and am I using hair spray with my glasses on. I made it very clear I dont use make up and and sure as hell dont use hair spray for health reasons. So they order my new lens, and I wait for those ones...sadly today had to call back because the lens I just got two weeks ago, the same thing happened, but worse. What does the person on the phone say, do you think its something you are using. Seriously!?!?! I paid extra for a product. A product I used for many years and have had on all my glasses. The same level coating, but your company seems to be using an extremely cheap coating that pulls off when I wipe my glasses with the wipe your company gave me. Instead of trying to continuously blame the customer, try take responsibility for whats happening. Lady tells me to come in, so they can LOOK at it. Something more needs to be done..I will be contacting my insurance company and reporting this.
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Zaki Qayoumi
a few months ago, they had assured me that they carried ProDesign and that they could even send my current old pair to the labs to get the lenses changed to a new prescription. Once I had my new insurance, I scheduled an eye exam. They did not have anything open until a month later. I finally went to my appointment today, only to hear from another manager that they "have not carried ProDesign in years". I was extremely disappointed, because they had completely wasted my time. I highly do NOT recommend anyone to go to this location. I have taken my business elsewhere.
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Danee McMahan
I have been going to Dr. Huey since elementary school when he was located within another practice. Their staff is wonderful and remembers you. Their attentiveness and quick communication is awesome. Additionally their office is always clean and glasses offerings have always been current fashion as well as available styles in every budget. I would highly recommend Dr. Huey and all of his staff to those looking to develop partnership with a new optometrist.
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A Private User
Highly recommended to all. Just went here for the first time this morning for an eye exam. Their schedule is usually full. The manager is very helpful regarding my questions and needs. Doctor Larry didnt talk much but had a very detailed exam and showed great patience as well as professional experience.
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Pamela Spring
Two stars because the staff is great, Dr. Huey, not so much. He does not return calls or respond to emails when there is a problem, and instructs staff to provide contact lenses that are inconsistent with prescription. I would not recommend making an appointment with Dr. Huey.
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Laurence Brady
They were friendly and efficient. I was a new patient and was in and out in 40 min with new contacts
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RAJ J
Excellent. The best service ever. The staff is incredible.