Animal Medical Center

Reviews 4

KA

Kalron Smith

They used to be good. While there was a wait, it was worth it. NOT ANYMORE. Now all they care about is getting as much money as possible.. And they still have a horrible wait. I have been the many times for cat with blood in urine. Each visit I spent as little as 1 hour there to 5 hours. One time, a man had brought his cat in and it died while he was waiting. When the staff asked why he was leaving, I informed them the cat had died of old age while waiting to be helped. so far spent over 1000$ for this one issue and no change. 3 different antibodies tried. 1 urine sample I brought in to them that was pink in color. was charged 46$ to be told there was blood in it. Duh.. I already knew that. I do not think the sample was sent to a lab. Yesterday I want back AGAIN telling them the urine still has blood, and cat is constipated and has not pooped in 3 days and is in pain. They took blood work , gave antibody to UTI. completely ignored the constipation and pain problem . If I have to self diagnose and treat with internet why bother with this vet. Their costs have jumped up considerably. Watch out on prescriptions. Example- Fluid bag to rehydrate cat = 40$ for ONE 1000 ml bag .. Walgreens 12 bags 1000ml=30$ FOR ALL 12 They want to charge prescription fee if you do not want to fill at their location. the fee is 6-8$ ( I always thought this was illegal)? 1 blood test . -146 I hope they actually send them out instead of attempting to do in house. Yet that would explain a lot. Every-time I go there, I feel worse than the cat... Long wait , having to deal with the following--- Typical visit. Arrive to vet signin 20 mins -30 mins wait ( average) speak to receptionist-- what is wrong with pet..... Sit down and wait for vet - 1/2 to 2 hours ( average wait is 1.5 hours) go back to reception room. 1/2 hour wait to be checked out. (If blood work needed - make it an hour) Just thinking about it makes me uneasy. I pointed out the prices keep jumping ( jumping vs slowly increasing) Reception quick to point out other places charge $300 for a visit they charge only $250 for. Part of me looks forward to pet dieing, so I will not have to deal with the vet.

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Toria Ramirez

So yesterday Friday the 29th when I woke up I seen my beautiful baby girl (my dog) had a swollen eye. I was so scared due to the fact I did not know what caused it. I had took her for a walk the night before so in my head Im thinking maybe a spider bit her. I took her to the Animal care Center in Garden Grove. (Do not take your pet there, waste of time and money) Once that doctor saw my baby all he said was heres this card (a hospital) call them and tell them your dog needs x-rays. X rays for what?????? I didnt get no kind of answer from the doctor except it has something to do with her teeth she needs x rays done, no antibiotics, nothing! So when I got home Friday from that clinic I put a warm rag on my dogs eye hoping the swelling would go down. This morning the 30th her eye was so much worse. Was smaller and more swollen then the day before. So I then started calling pet hospitals near my location thats when I came across this clinic/hospital (was the best in price) also once I got there everyone was super nice! I was seriously praying and hoping I wouldnt pay a lot due to me going to another clinic the day before which I received no help whatsoever with (I know pets arent cheap) so once Dr. Kendrick was available to see Guera (my dog) I explained everything as far as me going to another clinic when she woke up with the swollen eye etc. One thing I really loved and appreciated about this doctor is he actually listens to you while you speak. He shows he cares, hes not rude doesnt cut you off. This hospital usually doesnt do any surgeries on Saturday but my dog was not eating as she couldnt and her eye was ridiculously swollen he didnt think twice about it and I ended up leaving my pet there for 2 in a half hours so they can do what they had to. As far as pricing all I can say is Im happy and most importantly thankful! Dr. Kendrick if youre reading this I would like to say Thank you so and very much for all your help. I really do appreciate you. I reside in AZ but when I come to CA to visit I will be taking Guera to get future shots, teeth cleaning etc here! Thank you all so much. Guera Ramirez

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Stacy Roberts

I took my Chihuahua here for the first time hearing such great reviews about the staff, the care, and the price. He was long overdue for many services so I decided to take him in for full treatment. (Neuter, Teeth cleaning, Nail Clipping, Microchip, and Vaccinations). The staff in general really needs to learn some communication skills. There was truly only ONE young lady in there that appeared and acted like she LOVED her job, and LOVED animals. Everyone else was unorganized, running around everywhere and unhelpful. Careful they do NOT require blood work or any other pre-tests before surgery. And my basic answer was, "Well these are just extras, he doesnt need any of these tests especially if he hasnt had any problems before." After surgery my dog was VERY scared and not sure what was going on. Also very agitated which we warned them he would be when we dropped him off. When I get there to pick him up they bring me into a private room with my dog on leash to show me that because he was so aggressive that my 7lb dog "escaped" from his cage as they were trying to open it and he "ran" straight into a wall. Then they show me his bloody and swollen eye. I believe that my dog was aggressive but I dont believe he deserved that kind of treatment. There are other vets that I have been to before I moved that knew EXACTLY how to handle him with no problems. The surgery made him sick so we took him to emergency service and the vet said that whoever did the surgery did a bad job.

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Diane Berry

I have been going here for several years now, and I agree, this is how a veterinary office clinic should operate. The wait varies as it is first come, first serve and then depends on what youre there for. Dr. Kendrick is wonderful. He saved us so much money and our Lady so much stress. We will be moving soon and I wish we could take this place and most especially Dr. Kendrick with us. If you had a bad experience, then it was an anomaly and not typical...thats why the wait can be so long, a lot of people believe as I do, that this place knows its stuff. I can tell by Dr Kendricks gentle handling of our Chihuahua and his understanding of her problems that his is probably the best vet we have ever had. Also, they do not push product or services on you like other vets. I have had regular visits that cost me over $200 every single visit until finding Dr. Kendrick. Our typical office visits were $27 and shots vary of course but her vaccines have been under $18 each. She also use Benedryl tabs from over the counter and not prescribed. They are wallet friendly.

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