Category: | Animal Hospital |
Address: | 13895 Colfax Hwy, Grass Valley, CA 95945, USA |
Phone: | +1 530-272-2817 |
Site: | bestfriends-animalclinic.com |
Rating: | 4.1 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–12PM Closed |
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Heather Doyle
AWFUL EXPERIENCE with this particular tech (whos name sounds like TYRANNY apt to say the least. Tiernay? unsure of spelling) put a rope around my dogs neck attaching it to itself not the collar (which sinches up as we know) and was choking her out trying to drag her to the back room. My dog, is the sweetest most amazing angel on this Earth does NOT NEED to be dragged like that PERIOD she listens perfectly well the entire thing just shook my dog up even more. Was hoping to remove the foxtail WITHOUT THE EXPENSE of SEDATION but after the being traumatized by this tyrant is going to need to be sedated. I am OUTRAGED. anyone who knows my dog is shocked by this I have been spreading the word on this appalling practice. I feel that woman should not work with animals PERIOD> I am beyond upset, and WILL NEVER COME BACK TO THIS PLACE. I will never put my best friend through that again. ABSOLUTELY UNECESSARY to treat her like that. As she dragged her seeing my dogs discomfort I went up to her and scoffed "please do not choke my dog, here, I will do this she responds just fine to commands and will come where u tell her dont need to drag her" I took the leash from the "tech" and led her to the back room. I would not let that girl touch her again. I am so disturbed. "Best Friends" I hope this is read and appropriate measures taken and she experiences appropriate consequences for this atrocious behavior. Like never being able to work with animals again. She is not fit for this service.
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Jess Miller
My boyfriend brings his dogs here and everytime Ive stepped foot into this establishment has been a wonderful experience. The receptionists are kind and professional, the facility is unique and clean, the techs are friendly and approachable, and the vets are very thorough. We came in once on a very busy day, there was an emergency and the staff worked together as a team to make sure everything kept running smoothly. The young blonde at reception handled the chaotic situation very calmly. One tech with shorter brown hair and hot pink scrubs has roomed us multiple times and goes out of her way to make us comfortable. She is great with the dogs and always smiling, it feels like she genuinely cares about us and our pets. She is excited to see us and never fails to remember details about our last visit, its nice to feel like more than a client. The female vet is very knowledgeable and gentle with our dogs, she keeps us well informed and educated. Strongly recommend this vet clinic!
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truth finder
Yes, Im one of THOSE owners: my dog is my child. I took her to a different vet each time until I took her here. What I like about Best Friends is that they LISTENED and ADDRESSED my concerns with intelligence and practicality. They showed compassion in getting my dog in last minute so she wouldnt be in discomfort through the weekend, the Vets there conduct themselves professionally and intelligently while maintaining respect for my decisions as the owner. I appreciate this establishment very much and only wish they treated bunnies too!
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Theresa Haleen
I have nothing but the best to say about this Clinic. I was in CRISIS with a little puppy and EVERYONE in this clinic was wonderful to us. Doctor Susan and Dr. Strolle were AMAZING and though I dont think price should be a reason in choosing a vet, their prices were cheaper than my previous vet and much better facility and equipment. Totally recommend them to anyone looking for a new Vet!
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matt arnold
Good service great care of the animals, a little pricey. The free exam coupon did not seem free I guess the exam counts as walking into the exam room and every thing you do during the exam is separate.
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Gloria Denton
Awesome with animals treated with respect and dignity can get same day appointment
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Frank Hamlin
Would definitely give them 5 stars if they were open more hours.
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Brad Peceimer-Glasse
Excellent service and they were very reasonable.
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Fortune Hiller
Fully trusted. Competent and compassionate.
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Eric Stikes
We take our pets here regularly. Love it.
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Tom Harper
Great clinic with caring staff
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Dave Kuczora
Our favorite local vet.