Huntington Beach Veterinary Hospital

Reviews 8

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Sara Tarne

There are not enough good things I can say about Huntington Beach Veterinary Hospital. We came here under a very uncertain and scary time as we returned from a trip and found our dog very ill. While we waited to see what was going on with our dog the entire staff that we encountered made the process easier with their kindness, willingness to listen to our concerns, and loving on our dog from the minute we walked through the door. We had the pleasure of working with Dr. Girgis, who is kind, honest, and cautious when it comes to making decisions about his patients. He allowed us the option to perform the less invasive option for our dog first (his preference), and when that was not working, he then went to the alternative, which was surgery. He made it very clear that he wanted what was best for our dog and it was clear to us that he was a doctor who was driven by his love for animals, not for the love of money. Dr. Girgis and his staff frequently updated us on our dog’s health and allowed us to come visit him any time we wanted. When we did visit our dog the staff ensured that we had a room to ourselves with a blanket for the dog, they never rushed us out and even came in to talk and provide comfort. They also ensured that once he was stable that he returned home as they believe that animals heal the best and fastest when in the comfort of their own home (we couldn’t agree more!) Since our dogs initial visit we have continuously received wonderful service and care. This office is busy with many animals entrusted in their care, but despite this the staff always has treated us like we are their most special and important patients. Our family highly recommends Huntington Beach Veterinary Hospital & it is the only place we will go.

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Ashe Badasz

My dog, Fenway, had been with HB Pet Vet since I brought her home almost 6 years ago but after last month when she became sick the HB Pet Vet staff was how they’ve always been the entire 6 years: lack of organization and poor customer service. I understand that facility was in high demand but my dog and I deserved better than that. Cut to Fenway getting sick this week. When I decided she needed to be seen by a doctor I was about to take her back to HB Pet Vet. Thankfully my intuition told me no and to seek new help. I researched other Vet’s in my area and HB Veterinary Hospital came up. I read the google reviews and decided to give them a call. I’m so glad I did! When I took Fenway in she was skittish for the first 10 min but after that she liked the facility and warmed up to the staff (this never happened at HB Pet Vet). She had to stay overnight and when I left her ears remained straight up and not pushed back. This was a good sign to me. Dr. Girgis is the best! He took time to explain to me what was wrong and the various possible outcomes. The entire staff took excellent care of Fenway. My daughter and I are so happy I decided to try HB Veterinary Hospital. The staff/facility will be Fenway’s medical staff for the rest of her life. Thank you so much for curing Fenway. Thank you so much for being so patient, kind and compassionate to us. You made Fenway and I feel important and not a dollar figure.

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A Private User

I took my 19-year-old cat in to be euthanized, and was appalled at how Dr. Girgis and his helper handled it. Traumatic enough for an elderly cat to go to the vet anyway, let alone one suffering. Instead of giving him a tranquilizer FIRST, before coming at him with clippers to clip fur off his leg to do the IV, they scared him to death turning on the clippers with no warning. He started hissing and growling, and was so stressed. THEN they gave him the tranquilizer, after the fact. Was a terrible way to watch my beloved pet have to end his life. All they needed to do was do the tranq first, to allow the cat to be almost asleep before the clipping and final injection. On top of that, I had prepaid at the beginning of the appointment, but they didnt include the cost of the tranq shot, and I got a call a few weeks later telling me I owed them for that shot. After all the emotional trauma the cat and I went through that day, I told them I had no intention of paying it, and the Dr. could sue me for it if he didnt like it (he didnt). I had been taking my pets to this hospital for the last 40 years, but wont do so anymore. Im finding another vet to handle my next pet and suggest everyone else do the same.

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Brooke Hanson

What an awkward animal hospital. After being a loyal Banfield member in Texas I was very displeased with the service here in CA so I came here to take my puppy for his first round of shots. I scheduled appointments for my three dogs and the day before I called to confirm my appointment and they said I could only bring one in. When I finally arrived with my puppy the ladies were civil at best and I got ushered into a small room with a patio sliding door. Everything looked dirty and I felt like I should have made a run for it. My puppy needed a first exam and I was quoted for two shots. They did not do a thorough exam..literally finished in 3 minutes and then went ahead and administered two shots..without confirming with me before they did it. When I went up to pay they ended up giving him a shot I didnt approve of before I went in. I am VERY displeased with the lack of care these people exhibited towards me and my dog. I will not be returning and I advise everyone whos thinking of coming here to find a cleanlier place where they will treat your furbabies better.

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Cal Geee

This veterinary hospital deserves a rating of 10! I called at 4:30pm on a Friday evening because our Doxies ear infection had gotten noticeably worse. The staff told me to bring him in & not to worry about financial demands. Their 1st concern is Pet Health. All were caring people with pets of their own. Dr. Sheppard is careful, quick & an expert. If your pet needs a doc, this is the place.

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A Private User

gotta tell you everyone there is very friendly. I have gone other places to visit, but Dr. j as they call her there is terrific, fair and very informative. Sat down on the floor and spent a half hour explaining to me what she was and would be doing as far as care for my cat was concerned. I recommend this place to everyone and A BIG THANK YOU TO THE STAFF AND DOCTORS THERE......

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CO

Cody Reed

We had dropped off our two dogs to stay for a few nights. Within hours they had let the dogs escape. luckily a good samaritan found one of the dogs, and called the number on the tags. The vet did not notify us that the dogs were missing. In the end the vet did nothing to help the situation.  Bottom line is that you care about you animals, dont leave them here.

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David Galletti

Although we had to put our love to sleep today due to health complications, the care that the staff and especially Dr. Sheppard showed our family (all 7 of us in the room) was extraordinary. Dr. Sheppard and the team saved Peanut 3 years ago and gave us that much more time with her! Thank you from the bottom of our hearts!

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