Los Gatos Dentist

Reviews 3

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Kathleen Hartsell

I have never been so disappointed. I saw Dr. Ticzon for approximately 6 months. The first visit was great - good vibe, friendly guy, seemed trustworthy. Oh, how I was deceived. On my second visit, Dr. Ticzon insisted on doing a bunch of X-Rays (which I later found out were completely unnecessary). I received the following email after I sent over my insurance info: -------- Kathleen: Thank you for getting back to me regarding the dental insurance. I had a chance to look at your X-Rays from this morning, and I hate to tell you that there are decays between the teeth. Some of the decays have gone through the enamel and are now in the second layer of the teeth. All of these decays could have been prevented if you had floss more often. Can you please call our office to make an appointment for them? I will also have May contact you. When I see you at your next visit, I will show them to you, and we may want to take care of a few of them at that time. Thanks, Dave. -------- You have the nerve to tell a patient OVER EMAIL that they have several cavities? That was the first red flag. In a complete panic (Ive had one cavity my whole life), I immediately had him send over the X-Ray pictures and I sent them over to 2 other dentists (friends dad whos a dentist and my family dentist in Chicago, Dr. Salzman) to take a look at them. Both were very skeptical. I saw one of these dentists in person to verify and he told me I was being scammed - I didnt have ANY cavities. I informed Dr. Ticzon of the other opinions, and he did not defend himself nor apologize (also have this in writing via email). I am not sure who to take this up with but this is an act of fraud! Needless to say, he will not be seeing me again. Very very let down. Be careful! Make sure to get second opinions. Better yet, avoid going to Dr. Ticzon altogether. *If anyone has suggestions on how to handle an issue like this, please respond to this post and I will reach out to you directly. Thanks!

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Anne R. Ornelas

Ive been afraid of going to the dentist since I was 8. Bad and painful experiences with my childhood dentist made me very hesitant when Id visit...then in 1994 that all changed. At the referral of a friend, I went to see Dr. Ticzon and Dr. Krystal. They are both excellent in their care of patients. I had zillions of cavities as a child and as an adult have had to have a few crowns to replace them and likely will have more in the coming years (Im in my late 40s). Primarily I see Dr. Ticzon, his chairside manner for adults who like me are terrified, is exceptional. Every step of the way I know whats happening and he gives me proper cues in case I need the work to stop for any reason (typically, I cant handle the drilling, but that has subsided over the years). Over 25+ years Ive never had any issues with what hes found in my xrays, or felt I needed any other opinions. Their office has treated me fairly and professionally.

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Don Moser

Ive been a patient for several years. In fact my childrens first visit to a dentist was to Dr. Ticzons office and they still see him on a regular basis today….25 years later. My family feels very comfortable referring our friends and we have called on Dr. Ticzon for emergency situations over the years and found him to be very receptive and "reachable" even after hours. If you are looking for a dentist that cares about your health, safety, and takes the time to "listen" you have found your dentist…