Category: | Family Practice Physician |
Address: | 4310 Orange St, Riverside, CA 92501, USA |
Phone: | +1 951-781-6335 |
Site: | famdoc.org |
Rating: | 2.7 |
LA
Lauren Alanis
First appointment was nice. Nice building nice staff. Called in the morning to make an appointment cause I wasnt feeling well, receptionist made it for the same day at 1:45pm asked if there was anything later was told no. Okay fine. Tried to make it but having kids I wasnt going to be able to be there on time. Called to reschedule, receptionist said I cant reschedule because I cancelled my appointment. I asked why if I called the same day to make the appointment am I unable to reschedule. She said because I am cancelling my appointment late notice I wont be able to make a new appointment per the system wont let her. I wasnt informed that if I wanted to reschedule I wouldnt be able to and now I supposedly have to wait until next week to even call and make an appointment. Very frustrating and unprofessional let alone the receptionist was rude. im pretty sure their business is meant to help people not cause even more obstacles to even be seen. Ive delt with good doctors offices and bad ones and usually the good places are more concerned with their patients than their "system". So with that being said going to find a new doctors office that isnt a hassel to be seen in the first place. The receptionists are the first contact through their services and at least I personally feel as though class and integrity should be shown to represent their business from the start to finish.
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A Private User
The location says Mahdi Tarek but really there is a different doctor every day of the week. You cant set appointments in advance, only on the day of the visit. When I went I had 4 different doctors. Dr. Mahdi is pretty decent, others not so much. Then there is the office, they pocketed(didnt give back) my insurance card. Gave me test at a Lab that is not covered by my insurance(even though they are), from which i now own $1,000 in bills and this is from a routine visit. This is part of Riverside Physician network. Which is frankly terrible. They claim to have this new system, where you can check everything they do online, set appointments, etc. I set an appointment online, never heard back from them. When you call, expect to be on hold for a long time and most likely be put thru to voicemail. Bottom line, if you are hurting real bad, its less expensive than a emergency room. But if you are looking for a regular doctor, forget it, go somewhere else.
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Sabrina Alcantar
Very rude made a bad situation worse i left there very stressed and wasnt even seen by a doctor because there nurses or receptionist (or whatever they are) didnt even know what they were doing i changed my docter and will never set foot in there again and dont recommend anybody going there
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Kholoud Althobaiti
I tried doctor maryam she is a good pediatrician but she is available only Mondays
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Ann Tovar Castro
Great Dr my family has gone to see since the early 90s
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Selena Garcia
Person I spoke to on the phone was very rude!!!!!