Category: | Veterinarian |
Address: | 512 Giuffrida Ave, San Jose, CA 95123, USA |
Phone: | +1 408-227-1661 |
Site: | oakgrovevet.com |
Rating: | 4.5 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
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Jeanette Boyne
Dr. Thies has been my dogs vet for two years, since we moved to the area. He has given her all of her vaccinations in the past two years. This time, after I told him at length about how in her old age she has been nipping at some people and asking whether she should be medicated for anxiety, and after he palpated all her legs, belly, and head and had used his stethoscope and examined her eyes, he went to give her the bordatella vaccine by mouth and she got startled/afraid and nipped at him. Then as he proceeded to upbraid me and blame me and refuse further treatment to her, she stood there completely calmly. I dont know if she actually hurt him in any way, but I certainly saw no signs of blood. Its not like shes a bloodthirsty attack dog. He told me I should have warned him (wasnt I just telling all about how shed been nipping people?) and that I should have muzzled her (hes been her vet for two years and never told me that before, but now I somehow should have known that and it was completely unforgivable that I didnt?). Anyway, his exact words were "You are dismissed," before declaring that I should have warned or told him and that I should have muzzled her. His vet tech told me when I was trying to pay in confusion and tears that they have muzzles there. Why didnt he muzzle her and continue vaccinating her? How can a vet not expect that an animal, especially a geriatric dog who hes just been told had nipped some people, might react in fear to having their mouth grabbed? It makes no sense that an experienced vet would be unable to deal with this. You get the sense that this guy has academic knowledge but is ill suited to work with the public or any animal that is not at all times completely submissive to all humans. He should be a lab researcher, not a veterinarian.
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Garry Crosby
We have known Dr Thies for over 20 years. He has been our vet and cared for our cats through very challenging conditions in sickness and maintaining good health in old age. Every time we have called with an emergent need he has always been there. His kind, understanding and ability to communicate what is going on in a very passionate way has always given us confidence in his diagnosis and prognosis in every visit. The office staff has always given us support and care in making certain everything went as well. They are always professional. We appreciate the follow up from Dr Theis and staff. They really care about how you and your pet are treated. Thanks.
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Justin Hogen-Esch
We took both our cats here when they were having issues eating. Turns out they had teeth that were being eaten away because of some bacteria or something on their teeth combined with the plastic of their dishes! He was able to remove the bad teeth and save the good ones, and gave us a few things to do to help, and within a week both were much much happier. He was very gentle with them, and did free followups to make sure everything was going well. He also didnt try to tack on a bunch of unnecessary stuff as I have had happen other places. I would highly recommend him.
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Anna Kline
I love this man! He is honest and no non-sense! Our family vet since the 70s when he had a mobile service to our semi rural community back then.
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Barbara Hammarstrom
Honest Vet great staff! Ladybug likes her new Dr.!
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Carol Rambo
Dr. Thies was so kind and gentle with my cat.