SmileCare

Reviews 10

SH

Sheryl Smith

Torture chairs! All 3 of my kids had horrible experiences. The hygienists were rough with them and not kid friendly at all. Took x-rays without telling me they werent covered. Then I was expected to pay for 3 sets of x-rays on my way out. I only went there because it was the only place that took our insurance. Inept dentists. I was told they are all right out of school and were there because they couldnt get jobs anywhere else. This is gossip, but I believe it. My daughter had an accident on the playground and lost her two front top teeth. She was bleeding profusely. I brought her in straight from school. They gave her numbing shots but didnt wait for them to take effect before trying to put stitches in her gum. My traumatized child was laying there screaming and they didnt try to calm her down. The dentist struggled to put the stitches in. Not because my daughter was screaming but because she couldnt get them tied. She was at it so long my daughter finally stopped screaming and just lay there gulping sobs. The dentist eventually went for help but no one was available. So she kept at it and amazingly got one stitch tied. By that time the bleeding had stopped and she decided one stitch was enough. We live about 5 minutes away and when I pulled into the driveway my daughter handed me something. The stitch that had just been put in her gum! She had been feeling it with her tongue and it came out. I called and they said she would be ok without stitches. Then why did they just torture my traumatized child for an hour!?!

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JA

James Lane

The firm provides services,(X-Rays) when not asked,they took me from the waiting room to x-ray, didnt say anything and started shooting X-rays and gave no warnings at all. firm up sells services when not medically necessary, (Oral Cancer screenings at $60.00 out of pocket, they sneek this in with all the paperwork that is passed out and you have to sign to decline, otherwise your billed for it), (Deep cleaning, as I regularly get my teeth cleaned and brush 2x day floss 1x day), (I refused the deep cleaning and said I wanted the regular cleaning and the dentist stated it is against their policy to do the regular cleaning since the hygienist stated i needed a deep cleaning, of course my insurance covers the regular cleaning, but that provides no out of pocket money for the firm) yet they state the deep cleaning is necessary,and want to include an antibiotic flush for each tooth, $100 each. the majority of these services are not covered by insurance, this is just the tip of the iceberg as far as complaints go, google "Yelp" and do a search on the firm and follow the trail of complaints spuewing out from all these disgruntled customers, some which have paid thousands of dollars for out of pocket costs.

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GK

GK Express

I was here for my treatment related to gums i m really frustrate seriously and information estimate everything was not correct as were told i thought its gona be better to do dental care in neighborhood but it was not good experience as dr gandhi was really good but the other staff and even manager couldnt provide and accurate info and she refused that it never happened but is all good its good to know will try to change my dental care thanks

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JA

Jacqueline Hegarty

I love the ethnically diverse environment and the staff, both office staff and dental care professionals. They did good work and explained everything thoroughly. The bad thing is that my dental plan through Kaiser Medicare Advantage does not cover very much of the cost. Considering the amount I pay for monthly premiums, it really costs about the same as it would if I did not even have dental plan.

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JA

Jayla Captain

Smilecare n san leandro was amazing cristine was the best she was courteous, friendly and extremely helpful she talked us through the orthodontic process ,hepled us with our financial process and we were able to get pur braces the same day. Cristine absolutely amazing. Thanks cristine and smilecare for making our experience pleasant.

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JA

Janelle De La Torre

Cristine and all of the other ortho staff are great and me and my kids enjoy coming every month. Thank you all..

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IS

Isabel Garcia

Great team and affordable prices. .The general dentist is very nice and she did a great job on my moms teeth.

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AN

Ana Ramirez

Cristina and all her ortho staff are awesome ! She helps me understand and works with me all the time

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JO

Johnny Silva

Excellent services

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OS

Oscar Rios

Great job

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