Category: | Internist |
Address: | 540 Soquel Ave, Santa Cruz, CA 95060, USA |
Phone: | +1 831-425-1279 |
Rating: | 3.7 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Brandon Allen
TERRIBLE new GP. Rude and belligerent to a nightmarish extent. Story: I went in to obtain medical records for college, and needed the GPs signature on some of my forms. He took the papers I needed him to sign, and immediately got angry that I hadnt filled anything out yet. I apologized and politely told him I wanted to wait for his consultation before marking the paper, and he got angrier. He proceeded to Berate me for a total of 20 minutes that I "have an attitude," and that "when I mess up in the real world, people like [him] wont be here to help." I kept apologizing and then tried to tell him politely that I didnt see the need for disagreement. He cut me off and said loudly "you arent apologizing, youre just being defensive" At this point I gave up on trying to share my thoughts. I just looked at my feet and kept repeating that I was sorry. Although I was trying to seem sincerely ashamed, he just assumed I was angry and continued on about how I had an attitude problem. (Its worth mentioning that I pride myself on my politeness and composure in a professional setting) He finally ran out of steam and started to work on the paperwork, before looking at me and saying "you seem miffed." I told him I didnt know how to show it, but that I wasnt upset, and he went off again about how Id have to learn in college how not to mess up (Im in my 20s and have lived independently for many years). I got out of there ASAP but the final thing that really ticked me off was that he told me that my parents needed to not mollycoddle me. Theyve been dead for 6 years, and not only does it clearly say this at the top of the very forms that HE was looking at; I had specifically told him last time we had met, as both causes of death had strong health implications for me. He had shown himself to be professionally negligent earlier, too. When I first came in, I told him that I needed my medical records, to which he asked why I didnt have them. I said I thought my GP would have them, but that I would call my family to see if they knew anything about this. While I was on the phone, his assistant came in and tried to secretively hand him the records, and then he continued as if he hadnt just confronted me. That creeps me out. Not only that he didnt even know of the records I had come for, but that he would turn it around on me, as if suddenly its the norm for the client to bring medical records to the doctor. And then once the receptionist brought them in, to try to hide it from me. I mean what sort of toxic denial do you have to be drowning in, where thats how you handle your oversights. I later learned that he hadnt spoken to his staff at all and didnt know what patient I was until she handed him those records. I specifically told them twice when scheduling that I was coming in to check in about vaccinations and medical history. I understand that people have bad days, and he seems to have subconsciously demonized me. But this isnt a "People shouldnt do that!" scenario; this is a "People dont do that." Its a depraved situation when an entire building of subordinates is listening to a doctor humiliate a client. Last time I went to see him, he kept me waiting while on a particularly sleazy phone-call with his friend about hooking up, and I could hear the entire conversation through the walls. Im not so much angry as baffled that such a medically irresponsible, disrespectful, and hostile person could overtake an otherwise pleasant clinic. I heard afterward that hes leaving soon (this is right after Dr. Johsens; I dont care to know his name). I expect that my review will be nothing more than a story soon.
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A Private User
Dr. Johsens has been my GP for over 5 years. He is always quick to respond, and willing to answer any and all of my questions with care. He has integrity, and stays up to date on medical news. I would recommend him to anyone!
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Arline Ganzler
Dr Johsens has been my doctor for decades. He is a very fine person and empathic as well as a good physician. He office staff it outstanding.