Category: | Animal Hospital |
Address: | 4867 Old Redwood Hwy, Santa Rosa, CA 95403, USA |
Phone: | +1 707-523-3937 |
Site: | allanimaleyecare.com |
Rating: | 4.5 |
Working: | 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM Closed Closed |
AP
April Sylva
This doctor only cares about money. I brought my dog in for a consult to possibly have a "mass" on her eyelid removed. While we were being seen by the doctor (less than 10 minutes), the doctor decided to do an "eye exam" that I didnt ask for so she could charge me $150 for the visit that day. She told me my dog would need her mass removed and that it would cost $485. I said ok and brought my dog in for surgery two weeks later. When I went to pick up my dog the total came to $500. Why the extra $15? Because they gave her antibiotics. Um..you mean you didnt foresee her need for antibiotics when you gave me the original quote? Its standard to give antibiotics after surgery. I let that go and payed the amount. They want to see my dog for follow up in two weeks. Typically the charge of any surgery includes follow up care. Not at this place!!! When they called to confirm my appointment, I asked if there would be a charge and not surprisingly, they said yes. No doubt they were planning to gouge me for another $150, making my total payout for a tiny mass removal $800. No thanks. Hopefully my dog heals up good because I refuse to give that money grubbing doctor another dime. On top of everything else, the doctor just called and left me a nasty voicemail. Do not take your animals here unless you are rich.
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Ronald Driver
We were very pleased with Dr. Neumann as far as being pleasant and knowledge of our dogs condition. Her exam of our dog was completely thorough. Our only" negative" is the price we were quoted before we took her into see the Vet. We were able to observe the complete Exam and we were "shocked" as we checked out to leave. A complete price of a thorugh Exam was quoted before hand and when we check out it was $203.00 more. That should have never happened. Very poor business tactic. But what can you do? Once its done, you just have to pay. Things like blood pressure, dialation, should be part of the first exam!!
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Brittany Moorefield
Dr. Neumann is an incredibly caring and compassionate doctor. She was able to diagnose a rare immune disease in our dog, and treat her towards recovery. We are so appreciative that she was able to see our pet for an emergency visit during a busy work week, and take time out of her week to come in on an off day. She has been extremely accommodating, responsive, and has gone above and beyond what would normally be expected - demonstrating her true commitment towards the health and well-being of the animals she treats. We are so thankful and appreciative, again!
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Christina Cliff
I found the office accomodating, organized and completely professional. Dr. Neumann was extremely thorough and really gave caring atttention to my italian greyhound mix with a full body overview! Her recommendations and medical instructions cleared up my dogs infections and I will continue to use her services to watch his eyes carefully as he ages. I highly recommend the office and Dr. Neumann. Christina
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Barbara Alois
One of the things I noticed about Dr. Sylvia Neuman was how much direct attention she gave to my dog. In that exam room, no other dog mattered, at that time, only Gus. She genuinely loves dogs and that allows her to love her work. Her devotion was apparent and I believed everything she stated because of her commitment to her patients.
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Jeanette Larson
The office staff were very kind and helpful. Dr. Newmann was very friendly, and explained the process, the diagnosis and the solution options very thoroughly and easy for us to understand. We felt comfortable with our decision and how to move forward.
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Jeanette Barbieri
My experience was very pleasant. Staff was very nice and Dr. Neumann took a lot of time with my dog Lucy. I would recommend her in a heartbeat.
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sam sung
Highly valuable diagnosis. An Eye Vet of renoun. Gentle, kind and prudent. Not quick to jump. Does not disappoint!
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karen devan
Excellent professional guidance and medical service. Real honest exchange of information and financial options.