Incredible Eye Care Optometry

2551 Pacific Coast Hwy, Torrance, CA 90505, USA

Category:	Optometrist
Address:	2551 Pacific Coast Hwy, Torrance, CA 90505, USA
Phone:	+1 310-326-2881
Site:	incredibleeyecare.com
Rating:	4.7
Working:	8:30AM–6PM 8:30AM–6PM 9:30AM–7PM 8:30AM–6PM 8:30AM–6PM 9AM–1PM Closed

Location

Photos 7

Reviews 16

Jason Karuza

Summary: A very pleasant office. Everybody was very friendly and attentive. All of the various areas within are clean and nicely presented. Dr. Ng is very professional. Exam prices are a bit high, though, and I had to wait a while to begin. I had a 5:30pm appointment on Wednesday and showed up at around 5:10pm since this was my first visit and would require some filling out of paperwork. Despite my earliness, it was after 6pm by the time I started my pre-exam tests. I observed that another person had also been scheduled for a 5:30pm appointment, which seemed odd to me given that there was only one doctor in at that time. Once I started my pre-testing, I worked through a series of familiar and unfamiliar machines. The peripheral vision check I was used to, but there was a cornea mapping device that has concentric red circles along the inside that was new to me. Afterward, I went into the office and did some more basic tests with the letter charts, color-blindness tests, and depth perception checks. It also included eye numbing and a pressure test. I was going to be dilated, but the technician asked if I had asthma (which I do), and refrained from it. Personally, I prefer not to be dilated, so a note to everyone: you dont have to be dilated if you prefer not to, or if you have asthma. I believe there are machines that can facilitate additional in-depth testing if needed during an exam without the need for dilation. Then, I was told to just sit tight while the doctor finished up with the other patient. About 10 minutes later, Dr. Ng came in and introduced himself. He looked over my current prescription for contacts and asked some questions, then proceeded to do his exam. He was very thorough, explained what he was seeing in simple terms, and congratulated me for reading the 5/20 line when looking through the adjusted lenses machine (something he hadnt observed in 15 years, apparently). He also got out a sample pair of contacts for me to try on and then checked those out as well. Overall, he was very professional, friendly, and seemed to know his practice well. Following my exam, I returned to the waiting area where a technician went over my insurance coverage with me and told me how much I owed. Previously, I had gone to the LensCrafters in Del Amo Mall for my exams. Typically, my insurance covered the exam 100%. Here, there was a $75 contact lens exam charge. However, at the LensCrafters, 6 months of lenses was also covered by my insurance, minus $18 that I would owe, whereas here I paid $55 for a whole years supply. The cost of the exam was surprising, but overall it was good enough that I plan to come back. Thank you Dr. Ng, and staff, for a very pleasant first visit to your practice. I look forward to returning next year.

Joan Shulman

Ive been going to Incredible Eye Care for many years, preferring it over my other health plan. My reasons are: The Examination is thorough, and Dr. Ng is very patient with me -- a very senior citizen! The staff is friendly, helpful, and incredible! My prescriptions have always been perfect, and the lenses well made. The selection of frames is large and varied, including a nice package with the lenses and frames together at a very reasonable price. I have just picked up my recent prescription, and the staff member who helped me with the fitting was very pleasant and helpful. She commented that the staff member who set up the prescription had done a good job of fitting the frames to my prescription. I love my new glasses, and friends and family have given them favorable comments. Thanks Incredible Eye Care for being a place to go that provides excellent service

susan jones

I love this place! Dr. Ng spent more time with than I have ever seen with an eye doctor. He asked me questions about MY needs, and the best way to approach it with options! His staff was just as great. I didnt feel like I was at a car dealership where they throw every option on you. They went over My options, with prices and explanation for my new glasses. I highly recommend this office!

A Private User

I have been going to Incredible Eye Care Optometry for over 5 years and I highly recommend going there.The service, attention and care I receive is top class. Everyone there is awesome. I truly LOVE this place! Not only are they super-friendly, but offer solutions to problems Ive had for years. "Thank you so much...you guys are truly the BEST!!!

A Private User

I love dr.shapiro...been going to him for years and will continue as he is the most thourough doctor I can imagine there is and he is very nice and patient..its a little drive for me...but its not an issue because hes such a great doc...highly recommended...my parents switched and totally regretted it....

steve saffell

Friendly, knowledgeable staff. You receive a complete eye and eye health exam. Dr. Ng explains everything and gives his recommendations so that you can make an informed decision. Great offering of Sports glasses. Oakley, Kaenon, Ray Ban and others.

Master Blackthorne

Everyone here, from the receptionist to Dr. Ng, does their job in a professional, conscious and friendly manner. Every effort is made to ensure that the customer is satisfied with the services/products they receive.

Silvia Gutierrez

Very knowledgeable and helpful staff. They took the time to explain my specific insurance benefits so I received the best deal. All staff members are pleasant. I wish more businesses were operated like this one.

Mantra Om

THE BEST!!!! Was there today and was blown away at how INCREDIBLE EVERYONE was who worked there. From the front staff to the doctor! Violet, Jennifer, Hector, and Dr. Ng. Ill never go anywhere else!

Ana Guillen

There are so many positive things to say about Dr. Nolan and his staff. They are always so helpful and comprehensive. Lets not even talk about the knowledge and professionalism of the doctor.

Mily Rivas

I need at eye exam asap like today i broke my glasses and I ask for a emergency exam but she wasnt able to help me out in any way poor service i will never come back to this office

John Zhang

Ive been going to Dr. Ng for about 4 years. Hes been very professional and patient and his staffs are always helpful.

demir gumusyazici

Very friendly, sincere staff and they are good at what they they do... Highly recommend it...

Michael Hoopingarner

The doctor gave me a ton of his time. Answered all my questions. Tested my eyes thoroughly.

April Rose Dela Cruz

Everyone is always so friendly & knowledgeable. True experts here!

Nicole Alexander

The staff was very friendly.