McCray Dermatology

Reviews 3

AV

Avery Seston

If you like honest business... dont go here. Dr. McCray struggles to communicate and his billing lady Linda is the biggest problem wrong with the business. We had multiple problems: My husband and I went to see Dr. McCray after changing to a PPO... our experience in office was mediocre... nothing I couldnt have gotten from my prior HMO plan ( we dont have any major skin issues as of now) , In fact we may have even gotten better service at Facey. 1.Dr. McCray failed to inform my husband of his moles to watch but quickly informed me in my appointment of what he had "told my husband to watch", NONE of which he made mention to my husband about... 2. We paid at the time of our visits what the front office told us would be our TOTAL charges. $100 each. About two months later we received in the mail a bill for $48 more for my husband but nothing more at the time owed for me. I called (because I had been to told that I had already paid my charges in full at the time of my visit) I got transferred to LINDA in billing. Linda is more than rude, abrasive, and surely not willing to work with you. She answers the phone ready to fight. After I informed her of the situation she informed me that the extra charge of $48 was for the amount of time the Dr. took seeing my husband... HOW IS THAT LEGAL?!?! If I ( or anyone) knew I was paying for time by the minute I wouldnt ask a single question God forbid I actually had something wrong with me-- how can someone get adequate care if they are charged like that?! I hung up with Linda annoyed. My Husband then called and Linda did the same thing to him... she was rude, unwilling to work with us and recognize the mistake. My husband asked if she could speak with the Doctor about it to which she finally agreed and then informed him the Doctor doesnt usually make exceptions.... GUESS who called saying that the $48 was no longer owed.... LINDA 3. I then had to inform Linda she never sent my information to my insurance ( I wanted what I paid to actually be applied to my deducible)... she said I would owe the same as my husband ($48) plus more for the freezing of a wart ( which they wanted me to come back in every two weeks until it was gone, can you say $$$$$$)... for a total of "probably" $140-- fast forward to waiting for that bill... and once again Linda was was WAY off... I only owed $92.... we didnt fight this one because its just not WORTH IT. Linda made sure that this office will NEVER get my business again and I will tell anyone who listens or asks that this office is not the place to go.

CR

Craig Mathews

They dont miss anything. Experts in the field of Skin cancer.

GU

Gunnar Bron

very clean