Dermatology and Laser Centre of Studio City

Reviews 5

JA

Jack Blodgett

Well, what do I have to say right now. Originally when I first started this journey with the Laser Centre I was very excited to get this tattoo removed. I was originally told before I agreed to pay the amount, which was a lot of money to me (almost 4 years worth of savings), that it would take 6 to 10 sessions to completely remove my tattoo. I initially only paid for 6 sessions because I was informed that this would be enough, or at least almost enough to get everything all gone. I have gone in each time like clockwork every 2 months to have the session performed. During the first 6 sessions I did not see much improvement from session #3 to session #5. I have mentioned this to my doctor there. After the 6th session, realizing that I would need to pay for 4 more sessions (which is terrible for me because I no longer had any savings left-it was all spent on the first 6 sessions), so I now have to use my only emergency credit card with a 22% interest rate to pay for the additional 4 sessions. This coming Monday on the 14th, I will be going in for my 9th session. I was pretty unhappy with my 8th session for a couple of reasons. 1) I normally get taken care of pretty fast because I am always early. I have to drive for 3 hours just to get to my appointment on time from where I live. I leave at 6:30 in the morning to get to a 11:00 appointment on time. I always get there early & usually get taken care of very quickly. That wasnt the case this time. This time I got there early at 9:30, as usual, & they were busy with other clients, which is fine, totally understandable. However, when it came to be time for my appointment at 11:00, I was still told that I needed to wait. I was apologized to, but it was cutting in to my time. By 11:20 I was taken in. The procedure only takes a few minutes, which brings me on to point number 2) I had mentioned to the doctor that I just wasnt happy with how visible the tattoo still was. She had mentioned that some of her clients had to come in 16 to 18 times before they really saw a lot of change. I didnt say anything to her, but that blew my mind. I had no more money for any more than they 10 sessions that I had already paid for. I was freaking out on the inside. I need this tattoo completely gone, but now it looks like I will not be able to afford to get it completely removed. It is lighter now, yes, but still totally visible & creating quite a problem for me. When I had the tattoo initially assessed, I was told that 6 to 10 sessions would take care of it. This is the only reason that I decided to go with them, along with the fact that I had seen good reviews online before I ever even went there. I am quite disturbed by the way things have gone, mostly financially & the fact that the tattoo is still very visible. The doctor has always been nice to me, & is a Christian woman, just as I am a Christian. I am not the type of person who likes confrontation, so I normally keep my mouth shut. Right now I am speaking. I do not forsee my tattoo being completely gone by session #10, but I wish that it could be. I would love to have more sessions after 10 for free, but I know that businesses do not work that way. At any rate, I will still finish up with my next 2 sessions, but I may have to live with this piece of ink for a few years longer until I can get more money. I have spent over $3,000 already, which may not seem like much to some, but when the first 6 sessions @ $2,200.00 was 4 years of my savings, it is a lot of money to me. After all of the times that I have gone there, I still have yet to meet Dr. Gene Rubenstein, as I have asked to meet him before, but it hasnt happened yet. My apologies, but I am a Dissatisfied Client so far, Jack Blodgett

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SH

Shay Hazan

hello everyone i would like to give you good advice . i was looking for good dermatologist , my friend max told me that he know doctor that can make miraculous he heed big cyst in is stomach he got to the doctor and after the got it checked that its not tumor ,the doctor give him injections and the cyst got small after 3 meeting . now come my part i called the same day asking to she the doctor he ed appointment for the next two weeks, i asked if it possible to she another doctor today the told me yes in the next 2 hours. got there hour it took me 30 min to get in after felling all my medical history in the room i met doctor SIMONA she looked at my problem and told me how she can help, she was super pro and kind.i never felt embarrassed she didnt let me ,after the treatment i got explain what to do &to come back if needed, i did came back for two more treatment cant tell how happy i am thank you SIMONA

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MI

Michelle Ignacio

I have seen both Dr Rubinstein and Dr Lovato for a couple of different treatments (IPLPhotofacials, Botox, filler) and have always been very happy with the results! Both Eric and Dr Rubinstein are very skilled and very kind and personable over the years that I have been a patient. During any procedure, they will check to make sure you are not in any pain and are willing to take a break if you need to at any time. The terrific office staff is always friendly and welcoming as well when I come in for an appointment. Be aware that the parking can be tough late in the afternoon so add extra time prior to your appointment if you book late in the day - or just make your appointment earlier than 4 pm! Visit the Dermatology and Laser Centre of Studio City - you will be happy that you did!

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DE

Deborah Kent Clark

Ive been going to Dr. Rubinstein for a few years now and he has not only helped me with my skin issues, he has guided my teenage daughter through acne problems. He is the best dermatologist Ive ever had. Both he and his staff are very knowledgeable and they keep up to date with new things coming into the dermatological world, both for skin problems and for beauty treatments. His staff is very efficient and friendly. The waiting room time is minimal, yet when you are with the doctor, he spends time and listens to you once you are together. He and Eric both have great "bedside manners."

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LI

Lindsay Harrison

Ive finally found the "right" dermatologist! Ive been twice, for a minor medical issue, and I found everyone there, including Dr. Rubinstein, to be both friendly and professional. I was called into the examining room right on time for both appointments, and it was actually determined that I needed a less invasive procedure than anticipated. What a nice surprise, especially when I think weve all been to doctors who seem to believe that "more" (and more expensive) is always better whether the patient needs it or not. I trust these people, and I wouldnt go anywhere else.

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