Category: | Animal Hospital |
Address: | 1514 Palos Verdes Mall, Walnut Creek, CA 94597, USA |
Phone: | +1 925-938-8010 |
Site: | gearyveterinaryhospital.com |
Rating: | 4.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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Lacey Stanton
I used to love this vet hospital. I have 3 dogs and been going for many years. However, just recently they have decided it would be more beneficial to them to have an overcrowded place to make more money, while making you wait hours, (yes hours!) skimping on services, and even telling you the WRONG diagnosis. Im very disappointed. We trusted these people with our furry family members lives. So the last few times we dealt with them, we brought our 12 yr old blk lab in for a check up and an issue with her eyes as mucus was coming out of them. First we had to wait over an hour to be seen. Having to wait this long with a pet is disgusting. Should have never happened. They should have informed us of their "translating" issue with a prior non English speaking client 15-20 min after we got there, apologized, rescheduled us and offered a discount for the next appointment! This would have sufficed rather than making it uncomfortable for my sweet old girl and wasting my time. When we were seen, she was checked out and given a ridiculously small ointment tube (25$) that lasted 3 days for her eyes. Also had her stool checked. Needless to say, her eye issue didnt get better, and her stool lab came back normal. A day after I noticed white rice looking worms in her stool, tape worms, great. Called and asked why it didnt show up in lab and they said it can come back inconclusive. Yeah ok. Made another apt for her to get meds for the worms and recheck her eyes and they wouldnt schedule me any sooner than a week and a half later. Wasnt having that. Took her to another vet on a Saturday, didnt have to wait over an hour, and he said she most likely had worms for awhile, her eyes were NORMAL (just use an eye wash, 7 bucks at a pet store) got her a shot and we went on our way. Less expensive, less time wasted, and no unnecessary diagnosis. A week later my 1 year old Maltese got the worms too and called Geary, they said we couldnt come in for over a week too, and I was irritated again cause I wanted him to be seen right away to take care of the worms rather then get my other dog infected as well. I said no, please fax me all my dogs records and we are taking them to another vet. Called other vet, they said since you caught 2nd dog early, get this specific brand deworming meds at pet store (30$) and he will be ok. Got it and now we are worm free. See now why couldnt Geary just tell me to go get a deworming med at pet store instead of making me wait? Wrong diagnosis for my blk lab, and making you wait cause they have too many clients is a tell tale sign they care more about making a buck then they do about your furry family members. They used to be stellar, now dont trust them.
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Kristina Alley
Geary Vet has take an excellent care of my parents schnauzers for years. They have taken care of two generations of schnauzers and have provided nothing but professional kind and thorough care for the dogs. My widowed dad cannot hear anymore.They are very patient and work with him to make sure his furry companion gets the best care and that he understands what to do. I am very grateful Geary Vet.
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Keith Gilchrist
Wonderful vets. They never push a sale/service, in fact I often feel like they talk me out of services! Theyre all so friendly. Fairly priced. Good location.
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John Berg
Excellent care for your four-legged family members. Dr. Bjork is a wonderful doctor, my dog feels at ease in his hands.
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liraz L.
Amazing staff I have 2 poms and they get the best service in this hospital. Highly recommended!
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Jim Giusti
Great care and great people. The go to place for your pet.
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Jack Hiles
Great staff.