Category: | Animal Hospital |
Address: | 941 Ygnacio Valley Rd, Walnut Creek, CA 94596, USA |
Phone: | +1 925-935-4880 |
Site: | ygnacioanimalhospital.com |
Rating: | 3.7 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–5PM |
GA
Gavin Smith
Ive been taking my dog here for 9 months. First visit was to get her spayed, which was not a successful surgery. She went into heat 3 months later due to the vet not removing all of her reproductive organs. Despite the blood spots all over my floor, and the fact that she was trying to mate with every male dog she saw, they "werent sure" so they charged me $329 for a blood test that eventually confirmed she still had some reproductive organs and was in fact in heat. It was no mystery to anyone with or without a medical background. They refunded the $329, but to even make me pay for it in the first place was beyond insulting, not to mention the week of waiting for the results while she ruined my carpet. More recently I made an appointment to get an international health certificate for travel to Mexico and was told it would be $55 for the visit. I found out during the visit that it would actually cost $205 total - $55 for the visit and $150 for the certificate, which is a PDF they print in the office, stamp and sign. $150 for that. Since I was leaving the next day, I really had no choice but to pay it. Any other vet charges under $100. Literally every visit has been an expensive and frustrating experience. I will never go back here.
HC
HC L
The staff is very knowledgeable. Services are excellent and affordable. The vets remember everything about my dog even when the visits have been far between. Most importantly, they have suggested innovative long-term solutions and tips for my dogs medical issues that have helped me avoid additional vet visits. I have been to multiple vets for the same recurring issue, and not a single one has ever helped manage the problem long term. These people are awesome.
MA
Maria Spanel
I recently relocated here from Seattle. I have found the Ygnacio Animal Hospital quite helpful since our arrival. They are friendly and responsive to our needs in a timely manner. I love that they are open 7 days a week. The doctors are kind and personally follow up with a phone call with any test results or questions we might have. I love this place !
CA
Carlos Cromeyer
Super caring staff and Dr Beam