Castle Valley Dental
| Category: | Dental Clinic |
| Address: | 610 5th St, Castle Rock, CO 80104, USA |
| Phone: | +1 303-663-4366 |
| Site: | castlevalleydental.com |
| Rating: | 4.4 |
Location
Photos 6
Reviews 11
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S Mul
Not professional. I would love to be able to rate this Dentist highly as the office staff is occasionally friendly, however I have had so many problems with this dentist office that I felt it necessary to alert other people. In the couple of years (off and on) I have seen them they have had more hygienists than I can count. Their staff has the highest turn over Ive ever seen in a medical office. The front desk staff is always different and each time I go in (twice a year) I have to completely update and fill out paper work all over again. So frustrating. They are not good at keeping records. Three out of the four times I have been in recently they havent had me in the appointment book and I was sent home; I wrote it down each time when I was in the office so I know I had scheduled the appointment. Last month I called to schedule an appointment and they never called me back and then called a week later and said I had missed an appointment that day. This could have been avoided with a phone call back to me. The disorganization in the office is beyond believable. The dentist does adequate work but Im not convinced it is worth the hassle. At one point I had work done with a new dentist simply because the rates at this office were so high. My new dentists office is so much more efficient and the atmosphere is much nicer there. I have only continued with this office because I am on a special program that I prepaid for, and I want to utilize it. Once its over, I am permanently changing.
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Tom Woodward
I most of the staff there and the dentists are very cordial and they provide good service. However, when it comes to emergencies needs theyve fallen flat. In the past year weve had 4 occasions where we needed urgent attention to address issues with veneers, crowns and a crown that was damaged by the dentist. In each and every case it has take 5 or more days for us to be seen. In two of the cases we had to endure pain and a crown so jagged I had to stuff cotton balls in my mouth for 4 days to prevent it from cutting my tongue. Today, a Thursday morning, is the last straw. My wife needed attention for a veneer on her front tooth and none of the dentists are in, rather theyre practicing in another office in Colorado Springs. Next chance to be seen is in 5 days. They also cannot or will not recommend any other dentist in Castle Rock for urgent care. I sorry, but this group just isnt capable of providing the level of service that my family needs.
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Holly Hagen
Relatively new to the Denver area, I hadnt found a dentist that I was overly impressed with until now. I broke my front crown and needed a temp urgently! Jamin and the team at Castle Valley Dental did a phenomenal job of getting me in right away, building a great temporary crown on the spot, and now a new beautiful permanent front tooth. It looks and feels great. I highly recommend their dental services and appreciate their professionalism. Thank you!!!
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Chris Pearce
Dr. Houser and his staff are awesome. I have had a couple of occasions to need emergency work done, and Dr. Houser was always flexible to fit me in with my travel schedule. He even met me at his office on a Sunday evening to fix a broken veneer. They have the most modern equipment and capabilities. Ive had both regular dentistry and cosmetic work done and the results have been fantastic. I highly recommend them!
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James Townsend
Dr. Houser and his staff are very professional. They took the time to make sure I was comfortable. As Dr. Houser did the work, he explained to me in detail what was going on. He showed me the x-rays and explained what work he was going to do and how it would help. They even contacted me later to make sure I was feeling okay. I highly recommend Dr. Houser and Castle Valley Dental.
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Nathan Cremisino
I love Castle Valley Dental! The entire staff and is incredibly friendly, caring, and excellent at what they do. Castle Rock is losing the "small town feel", but I think that feeling is still alive at CVD. If youre looking for a dental office to call your own, look no further than Castle Valley Dental!
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Vicki M
This office is the best! The staff and the dentists are very friendly and extremely professional. They always give information on the latest advances in dentistry without always trying to sell you something! As long as they are in Castle Rock (and I have teeth!) I will be a loyal patient!
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Nathan Erickson
Weve been customers for almost 10 years and always have a great experience. Thank you to the front desk staff, Dr. Houser, and our wonderful hygienist who Im going to miss so much, Courtney!
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S. Whitaker
They run on time with appointments and we have had great experiences with Alison and Courtney. My daughter actually cheers when I tell her she has a dentist appointment
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Heather Olsen
Loved this place so much I decided I wanted to work here!! Team is friendly and professional. Doctors are great! Dental practice with integrity.
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Doug Cluck
My family has always had great experiences with the staff at CVD. Early hours are awesome.
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