Category: | Dentist |
Address: | 1905 S Pearl St, Denver, CO 80210, USA |
Phone: | +1 303-498-9207 |
Site: | thedentistsonpearl.com |
Rating: | 3.9 |
Working: | 9AM–6PM 8AM–5PM 8AM–5PM 8AM–5PM 7AM–3PM Closed Closed |
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Nicole Carter
Dental scam to double fees through multiple appointments and outside referrals without cause! Be warned!!! My policy includes a cleaning, exam and xrays all for $60.00 so long as it is performed within 30 days. When I came to the office, despite my appointment, I was told that I could not get a cleaning that day as I had to get a consult first. So I did, and paid my 60 dollars for the consult. I was then told that no cleanings were available for over a month (therefore I would have to pay a second 60$ to get the exact service I initially scheduled for). When I called them back and spoke to Liz (Office Manager) and explained that waiting the 30 days would force me to pay twice, she immediately got defensive and responded that is up to my insurance company and that they cant help their schedule and that it is law to perform the exam first. When I asked her why they do not tell patients that in advance so that they dont get hit with two fees, she said "there are so many insurance policies to keep up with." Further, before I selected the Dentists on Pearl, I specifically called to ensure they did wisdom teeth extractions. To which I was told, "yes!" During my exam we agreed that I should have a wisdom tooth pulled. The "dentist" (if you can call someone who looks like she just got out of the gym and is literally in sneakers and work out clothes) said she did not do extractions at all. When I said I asked for a dentist who did, she responded that the office always refers any surgical items. Nothing else. Since I already paid the consulting fee I asked if I would have to pay another fee to the referred oral surgeon and was told no, that all I needed to do was make the appointment and the dentists would send all my xrays and exam information. When I called the oral surgeon, what a surprise they also want a $120.00 consult fee before the extraction. Ive spoken to Delta Dental who says that it is not a legal requirement to get the consult first and has advised me to report this dentist for fraudulent billing. They said its common that dentists try to get multiple fees by pacing clients outside of their flat fee rate and being in cohoots with other businesses to double costs. I will report both the Dentists on Pear and Colorado Surgical Arts who are both joined in this attempt to scam hard working, insurance carrying Americans.
CA
Carin Orr
Clean, friendly and great with our teeth. Great with kid, my 3 year old showed up for his first appointment ever and they were full prepped for him. A lion to play with and practice brushing with, a great kid explanation of what they were doing. He had fun. He even got a reward for no cavities and being patient. As for my husband and I, they always have openings that fit our schedule and have even helped out some friends day of with teeth issues.
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Linda Quinn
Such a beautiful, clean office! Everyone is so kind and accommodating. It has been quite some time since Ive made the trip to the dentist. That being said, I was very nervous!! I had the pleasure of meeting Dr.Wright who immediately put my fears to rest! She is so kind and has given me a new outlook on life by giving me a beautiful smile. Thank you to the entire staff at The Dentists on Pearl! Always highly recommending to friends and family!!
MI
Michael McFadden
I had an incredible first visit. It was by far the best dentist/patient experience Ive had. Prior to me coming in I had to answer some questions. When I arrived everyone I met had actually read them. I didnt have to repeat myself 3 times. The X-rays and cleaning was smooth and they shared about each step. Id highly recommend going. I should note the interior decorations were impressive too.
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Rhidian Orr
Finding a reliable and well trained dentist is so hard now days. These ladies are amazing. They are punctual and very accommodating to busy schedules. Our entire family now goes here. I have had my teeth cleaned and even had a crack tooth fixed here. Every experience has been great, well as great as going to a dentist can be.
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Ted McCright
We really like the dentists and assistants in general, they always make my boys feel comfortable. I have to say the main desk manager needs some serious charm lessons with clients. I just recommended some new families to Dentists on Pearl and really hope they are welcomed as new clients instead of being treated like a number.
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Dave Wright
I had a great experience visiting here. My appointment went very smoothly--very friendly staff, comfortable / personable doctors, and a really cool dentists office! Everything was obviously renovated recently--very clean, classy place. Overall I was very pleased, and I highly recommend them. Thanks for the great service!
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Ben Quinn
Great office. I have been going here for a couple years and really enjoy the staff. The hygienists are funny and make the cleanings actually enjoyable. The dentist i see is also very professional and quick. I recommend this office to all my friends.
MI
Michael Major
I had my first visit today, fantastic experience. Very personable, great atmosphere inside the office and loved the technological/green focus (right down to the great Pandora music selection :-) ). Highly recommend.
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Naomi B
Horrible experience with the Dentist on pearl. The Dr. is good, but staff and office personal are rude and terrible. I do not recommend this office. If you need an emergency dentist go to Downing Dental.
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Faustino Payán
Amazing staff! Dr. Wright is friendly, personable, funny, and truly cares about her patients! Highly recommended.