Category: | Dentist |
Address: | 858 W Happy Canyon Rd #135, Castle Rock, CO 80108, USA |
Phone: | +1 303-688-3800 |
Site: | sedationdentistry.co |
Rating: | 4.8 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed Closed |
CH
Chris Deulen
Im a local small business owner who, in spite of working hard, am on medicaid (and have been for a couple years while my family and I make ends meet). I have a college degree, a wife, and two small kids. However, I felt like a second class citizen in the hands of this dentist. My first visit was fine; I hadnt seen a dentist in quite awhile (~5 years) and had some cavities and old fillings that needed to be replaced. My second visit was awful; the dentist used far too much anesthesia and my eye lid was numb, as was the whole left side of my face for well over 4 hours; the young dental hygienist must have been new or possibly still in training, because I had my mouth cramped open for over an hour for 2 fillings and a replacement, and my teeth still werent setting properly, after biting the blue wax paper, grinding, and repeating over and over. When I got out my teeth were so sharp I was cutting my tongue on them. There was also a huge gap between my teeth that food constantly got stuck in. Having to push it out repeatedly cut my tongue. I complained about this on the 3rd visit, where I once again got the dreaded overdose of anesthetic, and the same beginner hygienist, and shoddy work from the dentist, whom attempted to fill the gap on the prior botched job. After he left, the woman continued to destroy the bottom half of my mouth on the same side, leaving them sharp as ever, and now a new gap on the bottom for food to get stuck in and for me to cut my tongue on. Lastly, as she was pulling the rubber dam out from being wedged between my rear teeth, I heard/felt a "pop," and then heard an, "Oops," from the hygienist. "Looks like part of one of your old fillings attached to your tooth cracked and came out with the dam." The dentist came in, took one look at it, and said, and I quote, "Oh, your insurance isnt going to cover that." They then did a thin filling to cover the old cavity, advised me it might last a couple months, and said, basically, good luck with that. As I said, I suspect the dentist put the new person on me because I had medicaid, then, when my tooth broke due to their service, scooted me out the door as fast as possible and claimed they werent at fault. I dont have enough time or money to take this jerk to small claims court. Hes obviously in it for the money (or perhaps the women, as my wife, a thin pretty blonde, had a "completely" different experience! Imagine!) I feel this review will do nicely to show his true character. I have now purchased my own dental insurance just because of this incident, and I will never again, under any circumstances, set foot in this practice or allow this man to get a dime more of my benefits. I hope he goes out of business and has to move to Kansas.
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Lindsay Johnson
There are not enough positive things I can say about this office. Dr. Rayl is passionate, knowledgable and enthusiastic about his work; the staff is friendly and welcoming and the hygienist just made me feel very comfortable and was very sweet. I just moved to Colorado and I needed to find a dentist. I found this office and made an appointment. When I called their office the lady on the phone was personable and made me feel excited to come into their office. They worked with my schedule and I was able to get in within a few days. They emailed me my paperwork so I could fill it out prior to coming in. On my way to the appointment I got lost and called them and they directed me the entire way. I walked into the office and it is absolutely stunning. This is like no other dental office I have ever been; I felt I was walking into a five star spa. I was taken back within minutes. The assistant brought me back and took my x-rays and these really neat pictures of the inside of my mouth (I never had this done before). I was then introduced to the hygienist and she offered if I would like to do paraffin on my hands. I was so excited about that! She educated me my entire appointment and letting me know what she was looking for. She blew my mind because I had never had a hygienist that did that before. She did a great job cleaning my teeth and showed me how to properly manage my dental hygiene. When she was done, Dr. Rayl, came in and did an exam on me. I thought he was just going to look for about 20 seconds and send me on my way, but he didnt. He carefully looked at my entire mouth and then sat me down and showed me the photographs of the inside of my mouth. I was blown away! He went through and showed me the areas he was concerned about. It was so cool because I was able to see my own mouth and I was able to understand what he was looking at. He created a treatment plan for me and I was even able to get one of my fillings done that day. The other two are scheduled next week. I have already recommended this office to my entire family! Dr. Rayl and his office are unbelievable and I am very excited that I found them!!!!!!!!!
AP
April Grande
From the moment you walk into Dentistry At Happy Canyon you feel very welcomed and the entire staff is wonderful! Dr. Rayl has exceptional listening skills and wants us to be comfortable with our dental plan. My husband and I both have been treated with great care and we are so grateful to be patients of Dr. Rahls. He is very detail oriented and we feel he truly cares about us as patients. Our teeth cleanings with Pam are great too! Angel the assistant to Dr. Rayl makes you feel so comfortable. Kathy,the office manager,makes our treatment programs affordable as well. We could not be happier with our end results and we are very pleased with all that Dr. Rayl and his staff has done for us. Both my husband and I laughed because we actually enjoy going to the dentist because of how much they care about our teeth! All the staff members members are just so great and we highly recommend Dr. Rahl as a dentist you can trust. Thank you so much for many positive experiences! We will be back soon to complete our dental program as recommended.
GL
Glynis Albright
Dr. Rayl is the absolute BEST!! I have been a patient of his since 2010. The office staff is wonderful. I have introduced my ENTIRE family to Dr. Rayl. Now we ALL see him!! Dr. Rayls attitude is professional and he is a perfectionist. You are made to feel like a person the minute to enter the front area. He is thorough, kind, gentle and very conscientious about your well-being. I used to hate going to the dentist, but now that I have found the Dentistry at Happy Canyon, I am there religiously to make sure that my teeth and gums are in the best condition. God bless Dr. Rayl and his business!!! Glynis Albright and Family
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Veronica Rios
I have taken my son there twice so far. He loved his cleaning. the hygienist is soon nice! She was great at talking to him about brushing and flossing. He was so happy he is still talking about getting his teeth cleaned. We had to go back because my son had a lose baby tooth that was bothering him. Dr. Rayl eased his mind and my lil guy was very happy. All the staff was very friendly. We will be returning. Very happy we found this dental office.