Glencroft Veterinary Hospital

Reviews 7

PR

Priscilla Tuccitto

I was recommended to this veterinary hospital by a friend. The staff isnt the most friendly and I didnt feel some of the younger workers were exactly comfortable with what they were doing. The environment of the hospital is decent, cleanliness being ok but not very warm and inviting. However, this place sufficed because we were only going to get our bunnys nails cut every so often. When having a consultation with the Doctor concerning the gender of our bunny and if we should get him/her spayed/neutered for health reasons, the doctor was unable to give me a definite answer on the gender, assuming it was a boy and proceeded to make me feel discouraged from consenting to sugery bc of complications rabbits experience under anastiesha due to lack of knowledge pertaining to the anatomy of a bun. He didnt even come in with professional attire on and I didnt sense a very loving connection between him and our bunny, which I think she sensed too. After much research and going with my gut instinct, I decided to find a better vet for my bun. I came to find out that my bunny was a female and that spaying is not an issue as long as you are working with a vet that has successful experiences with bunny surgeries. Had I kept believing my pet was a male, I wouldnt of gotten her spayed which would have probably caused our baby health issues down the line at an early age .

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JU

Judith Burns

They used to be the best vets around. Now all they do is try to suck money out of you at every chance. Example 1) They would not put my extremely sick daschund to sleep when I asked, so for 3 more months, I kept this poor dog alive, with incredibly bad directions on how to treat his diabetes. He was 13 years old, totally blind, and was having dementia. Thank you Glencroft Vets, how much did you make on this at the expense of the dog and his owner? Example 2) At the last visit for general shots, I explicitly requested only the distemper because the rabies was up to date. In the exam, I catch them giving the bordetella vaccine to my dog, I asked them what they were doing and first, they said that they thought it was discussed with me up front, I said no, that I had been quite clear that I only wanted the distemper, then they said that they did it because I had given before so they thought that I wanted it now. Yes, about 4 or 5 years earlier I had gotten the bordetella vaccine because I was traveling by car and wanted to make sure that at the car rest stops they would not pick it up. Cha--ching, again. When you ask for an individual price of a service, you cant get it broken out. Every quote for a service has extras thrown in for good measure. Good bye, Im done. Buyer (dog/cat owner) BEWARE!

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KY

kyle rooney

The people there are horrible! I would never take my cat there again. My cat went in for surgery and they charged us 230$; we had to pay half up front, which I did. I had the paperwork which showed that we only owed 115$. When my girlfriend went and picked the cat up she was told that she owed an extra 50$ because they forgot to charge us for being a new customer. They made us pay the money even though it was their fault. I called in to complain about what happened and an administrator called me back and explained how the screw up happened. I wanted my cat groomed because she came back from her surgery dirty and I wanted my money back. The administrator said he would call me right back and that they would groom her when she went in. They never called me back! They never groomed my cat! and they didnt give us a refund. The guy said they have been in business for 45 years and never had a complaint which I found very hard to believe. I have found out that MANY people have written bad reviews about this company. I wrote 2 reviews and they were erased by the company! They asked me to please take them down and then they just took them down themselves. I wonder how many other people had bad experiences with them and they just took the bad reviews down!

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AN

Ann Brysiak

My elderly mother took her 20 year old cat to Glencroft due to it having trouble walking. The women was pressuring her into spending $1700 on some laser treatments on the cat. Xrays were taken and it was determined the cat had arthritis. My mother recently lost my father and is on a fixed income. For the women to try to talk her into these treatments and then pressuring her into applying for a care credit card to have the treatment done is ridiculous. She made comments to my mother such as "well, would you want to be in that much pain all the time or how can you not do the treatments". My mother has not stopped talking about the way they treated her and how guilty she feels. She has had this cat for 20 years and would do anything to help it but not at the expensive of her not having a roof over her head. Next time you try to pressure or guilt someone into spending $1700 on a 20 year old cat, think about the situation the person may be in and common sense. the cat is 20 years old!. Hopefully she will seek services elsewhere where she doesnt have to be quilted, pressured or talked to like that into spending $1700 on laser treatments for a 20 year old cat.

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BO

Bob Pescatore

The people there really care about your pets. I have been taking care of my dogs there for over 20 years and at all time they have been both professional and caring. They go out of their way to keep you informed and when needed give you options and their honest opinion on medical procedures. Right before we lost our 5 year old Shih Tzu to cancer the doctor was on the phone with me from her home at 11 PM on a Saturday Night researching options to try and save her. I have also used their grooming services and when i use their boarding services I know I can go away with the peace of mind knowing my pets are well looked after.

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JE

jessica fisher

I would highly recommend this place to anybody for all care for your pets. The staff is very pleasant and patient among other things. They put my mind at ease and gave my cat Bella the proper care she needed when she was bit by a dog and broke a lot of bones. Although it was very expensive it was by far less expensive then other places. Before I came to glencroft I was at keystone er vet and was quoted $1400 just for X-rays and medication. Bella has had her surgery a few days stay and a few return visits and it was still less than just the X-rays at the other place. I was very pleased with the care me and my cat got.

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Terri Carpenter

We started using GlenCroft when my daughter started working there as a kennel person. We still take our pets there even though my daughter is grown up and has pets of her own. The medical staff is very knowledgable and caring. They have saved my dogs life a couple of times. The prices are the most reasonable in the area. I feel comfortable boarding my pets there when I go away. I feel comfortable with every aspect of this business and recommend them to anyone with pet needs.

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