Category: | Internist |
Address: | 1536 Cole Blvd, Golden, CO 80401, USA |
Phone: | +1 303-716-8027 |
Rating: | 3.4 |
ER
Eric Killian
Worse than my experiences at Kaiser. Dr. Salzberg seemed nice in person but her and her staff did not follow through on anything we agreed to. After drawing 6 tubes of blood I received my results from the lab in the postal mail. I waited for Dr Salzburg to follow up. Finally after a call and an email me to her we were able to chat three weeks later. She also promised me a referral to another specialist and again I had to wait three weeks, call and email before I received this referral. I had tests done at another facility except the office at New West never called in that order. When I called from the office on the day of my test New West refused to send a work order over. The office I was at called and set them straight and got what we needed but were not willing to help when I told them exactly what the office told them, namely "we need a work order, not a referral". Those results were then sent to Dr. Dalzberg for interpretation. She said she would send the results to me but I never received them (again). On the day of my meeting with another specialist I could not get those records sent to me or the office. I called 5x. They said, in order: -We will send in 30 minutes. -Sending right now, look for it. -Me: Do you even have these records? -Operator - Oh no, we dont. They must be at home with Dr. Salzberg. We dont have them. -Transferred to voicemail limbo. -Finally reached assistant Nurse, Yadi, who was super rude and said I was impatient for not waiting longer than 3 weeks to follow up on blood work. She claimed she faxed the requested records directly to my specialists office and yet an hour later no one had received them. I will never, never go back to this facility. Dr. Salzberg dropped the ball three times and her staff did an even worse job in following up with even further incompetence and rudeness.
CH
Chris D
Great Endocrinologist! Very personable, great sense of humor, and easy to talk to candidly. Andrea is the best Endocrinologist ive seen and hands down the most helpful. I actually dont dread appointments like I used to in the past.
K
K Gal
Horrible horrible horrible experience all around with her office employees and her to follow. There are plenty other fish in the sea that actually care.
CL
Claire M
Great Doctor