Category: | Child Psychologist |
Address: | 19751 Mainstreet #215, Parker, CO 80138, USA |
Phone: | +1 303-841-4005 |
Site: | legacyparker.com |
Rating: | 2.6 |
Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–12PM Closed |
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Jenna McNeil
If I could give zero stars I would. I got set up with Legacy through my insurance after my father passed away and I needed help. I went to my first session and that was okay, made a second appointment for a month out since that was the only time they could accommodate. When I showed up for my second appointment, the receptionist informed me that I did not have an appointment, and that my therapist was with another client. She then informed me that their computer system had been "down" a few weeks prior and that my appointment must have been lost. She offered no sympathy other than the most condescending sorry that I have ever heard. She then wanted to reschedule me, for another month out. This place is ridiculous. For someone who is seriously struggling with grief to be treated this poorly is incredible. I am filing a complaint with my insurance carrier (UHC) in the hopes that they will drop this horrible practice from their network.
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Carol Layng
Stay as far away from this practice as you can. We went in for the evaluation appointment and paid our co-pay. After getting information back that our insurance would not pay for most of the tests, Legacy wanted us to just pay out of pocket, like it was no big deal. We requested they appeal the decision to insurance and Legacy declined. It felt like a bait and switch. Get you in and then telling you all about their financing plans when your insurance wont pick up the bill. Fast forward SEVEN months when I receive a bill from them. I have called three times to try to understand the reason for the bill and ALL three times the billing person was not available and has not returned one of my calls. I would be hard pressed to think of a less customer-oriented business. Thankfully, we did not pursue services with this company and found services elsewhere.
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Crash Davis
Amazing. They have taken the time to listen and to really help our son. I am so pleased with this establishment and the care they have provided for my son and I would recommend them without hesitation. I know how hard it is to run an office and the insurance and scheduling conflicts that can arise. If you can make it past those issues (and there may be some) then there are some fabulous counselors here that can provide some insight and help in your family dynamics.
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Marsi Koski
After a failed diagnosis at a well known clinic, we ended up here. Our daughter finally got her diagnosis. One that was clear from the get go. The therapy shes received here over the last few years has been amazing. Shes gone from being nonverbal most days to being abe to communicate effectively even through meltdown phases. Having the right diagnosis leads to the right therapy. I cant recommend this place enough!
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Tanya Griego
Received diagnosis for son here. They were very professional, patient, understanding, and caring during the entire process. The Pyschologist and social worker are amazing! Thank you!
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Lisa Clark
My son recieves great care here.