Identity Eyecare

Reviews 8

JO

Joey Hernandez

Visited on 3-21-15. Dr. Melissa was very nice and knowledgeable, and her assistant wearing glasses, scrubs and longer dark hair was very nice as well. The lady in the front desk with the short, lighter hair and was wearing jeans today was rude since the first word she said to me. The other assistant with the glasses asked her a question and she was screaming the information across the room to me. I, myself, had to get up and go to her instead of her coming to me with the information instead of screaming it so that everyone in the office could hear(it was busy with a lot of people). She also charged me for an exam that was done that I declined to have done when I first got there and was filling out all of my information and pre-paperwork. I asked for the regular eye exam that was covered by my insurance and she charged me for an additional exam that I declined in the first place. I will be following up on this when they are open since they close at 2 on Saturdays. I would have given this a higher rating because I really liked the doctor and one of her assistants, but the front office lady that checked me out ruined my experience. She also seemed to be talking down to me and said "we have Vera Wang glasses, and I dont think you want to wear those" (how do you know I dont want to wear them?), plus all she was doing was standing around barely helping the other customers that were there.

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CH

Chip Pitts

This is the 2d time Ive used them, and despite giving them several chances to make good Ill never use them again: they seem to care only about profit vs the eye health or vision quality of the patient/customer. The misinformation I was given could only be explained by gross incompetence or active deception, ranging from telling me the frame model style was new (after purchase I discovered it was 3 years old -- from the 2014 season), to saying the doctor on site was ophthalmologist (she was merely an optometrist). Worst of all was the poor quality end result despite the vastly excessive price; this outlet unlike others charges separate high prices for everything conceivable, lenses, coatings, finishing, etc. Comparable prices from high-end optical retailers were only 50% to 70% of what I ended up paying, and the final lens were not as represented, had flaws, and not one but two watermarks right in the field of vision (which the optometrist saw but inexplicably denied). I was told I would just have to "live with it." Terribly disappointing and I certainly wont ever return.

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PA

Paul Treanor

Dr. Melissa Tauriac and her staff have been taking care of my eyes for over five years. The office is very cool, only uses state-of-the-art equipment and a seriously stylish selection of frames and lenses featuring Prada, Gucci, D&G and Michael Kors. Dont worry she takes many forms of insurance so you dont have to pay out too much.

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S

S Crockett

I have been a patient for 10 years now and her level of care for her patients and customer service is exceptional. I love how she takes time to explain the details and are is very personable. I have referred friends and they have turned into long time loyal patients as well. You rock Dr. Tauriac!

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SC

Scott Davis

Take your eyes on a 7 day cruise. And if you want to get glasses, the staff wont steer you wrong on a pair of frames. Ive walked out twice with hottest styles, seeing and looking good.

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MI

Michael Garcia

Dr. Tauriac and team take great care of their patients. There is never any hastle or up-sell pressure at all. They always try to make sure the serve you to whatever is best for you.

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FA

Fats Olds

Quality frames and excellent customer service! I have been a customer for about 7 years.

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CL

Clay Brewer

Extremely friendly staff and an amazing selection of eye wear.

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