Glastonbury Veterinary Hospital

121 Pratt St, Glastonbury, CT 06033, USA

Category:	Animal Hospital
Address:	121 Pratt St, Glastonbury, CT 06033, USA
Phone:	+1 860-633-3588
Site:	glastonburyvet.com
Rating:	4.2
Working:	7:30AM–8PM 7:30AM–6PM 7:30AM–8PM 7:30AM–6PM 7:30AM–6PM 7:30AM–12PM Closed

Location

Photos 3

Reviews 20

A Private User

Dr. Peterson is very nice and competent. A few months ago my dog was diagnosed with congestive heart disease and given 3 months to a year. The problem I have is their desk service. The first time I went to refill his meds I was there for over an hour. So yesterday I called it in a 09:10 and was asked what meds he needed. I dont know what they are you are the vet, you should have it in his record. I showed up at a little after 2:00 to get them so I wouldnt have to wait as long as last time. They werent filled yet. Why would they be I only gave the 5 hours? The girl at the desk then started to say we need to schedule blood work. I asked to what end since he is dying. The response was we want to see about his kidneys. Not good enough answer. What would that tell us? Can you say pad the bill? I told her I called the meds in because I dont have the time to sit around here. She responded with well sir we have been busy around here. No apology nothing. They then tried to intimidate me by having me sign some scribble saying I declined the blood work. That evening my dog was extremely bloated and acting strange so I called and got the same girl. She couldnt have cared less. No empathy at all. I then put my wife on the line to speak with the doctor as I have no patience for people like her. My wife was told to take him to the emergency room and that they would call the Rocky Hill Emergency Hospital to let them know we were coming. I get to the emergency room with my dog and they havent called in fact they never called. Unfortunately, my dogs stomach had flipped and I had to make the decision to put him down. This tough decision was hard enough. The people in Rocky Hill were awesome. I cant speak enough about how great they were in this tough time. GVH however will never see another animal from me because of this girl, Alyssa. Customer service doesnt evaporate because you put some scrubs on if anything that should indicate the intelligence to know when it is needed.

phuck U

Ive had a number of negative money grab experiences over the past 10 plus years here. They push for return appointments/huge prescriptions, dont make it easy to get your prescriptions filled elsewhere, misdiagnose simple things to perform unnecessary procedures. I know a business has to pay its bills, but this is unethical with little concern for your pet. In addition, the arrogance/attitude you get is overwhelming. They will blatantly deceive you to preform a procedure that puts money in their coffers. I took my dog in with a week to live and they did $1,600 of teeth cleaning/extraction. I guess they couldnt diagnose a dog with a total lose of appetite, dehydrated, anemic, coughing, difficulty breathing and baseball tumor with cancer/terminal. To them, that was a time to clean the dogs teeth and grab some quick easy money. Time to go elsewhere.

A Private User

I like these folks. I had a golden retriever they took care of until she passed away last years at age 12. I have returned with my new puppy and their service continues to be terrific. My only concern is cost. I know it is expensive to have any business in Glastonbury and Im sure their prices are fair in that regard - it just always seems like more than I expect and friends have told me there are vets not too far away who cost less. I dont see cost as a reason to leave a good service, but I wont give them 5 stars for that reason. Again, really nice folks with much skill and experience - I recommend them.

A Private User

I am very pleased with this hospital. I rescued a kitten from a nearby shelter and brought him to GVH. It became apparent quickly that my little guy had a rough start. Dr Pampreen, who is the owner, diagnosed my little guy with a high grade heart murmur, multiple parasites and an upper respiratory infection which left him unlikely to thrive. With Dr Pampreens diligence and lots of follow up appointments my cat Walter is the picture of health! He is free of his heart murmur, parasites and URI. I could not think of a more compassionate hospital to recommend to people!

A Private User

We have been very pleased with the treatment our animals have received at GVH. We have a diabetic cat and an anxiety-ridden dog and theyve both been doing much better since we began visiting this vet hospital. They are kind & compassionate and make sure that we understand what we need to do to help our pets get/stay healthy. I have no idea why a previous reviewer said they were "cold." I have never received such treatment from anyone there from the doctors to the reception staff.

A Private User

Do not take your animal to this hospital, it is not a hospital at all, and they are under educated and cold, I do not believe they would even brake for a squirrel. It is lacking in every area, I am not a mean person at all, however I truly love animals and if you love yours I would suggest bringing them elsewhere.

ctbearfan54

I switched to them 12 years ago. They are knowledgeable and care about animals. They are very accommodating when you need to bring in your pets. Best descion we made. Cost more than last place. But yiu get what you pay for. They are the best

Steve Peterson

The staff here cares about our dog just as much as we do! When he had to spend a weekend there, they called me every day with updates and answers to our questions. Ive had nothing but positive experiences with them since day one.

Sara Bennett

"The staff really cares about not only my pet, but the relationship I have with my pet. When my cat spent the weekend, I received a phone call every day and had my questions answered. It was a positive experience."

Zach Yeamans

After a recent move I was unable to contact my vet when my dog for sick. They were able to get me in same day and have continued to follow up to see how shes doing!

Natasha Rinaldi

Glastonbury Veterinary Hospital doctors and staff are very professional and courteous. Its been a pleasure bringing my pup here where they treat him like royalty!

Spencer M

All of our pets have been treated at GVH. Any new ones will be going there too! Our cat has never been this healthy, I trust them with our furry family members!

Shari Glover

Our family has been bringing pets here since 1971! You never change from a great thing. The veterinarians and office staff are all a pleasure.

Benson Samon

Glastonbury Veterinary Hospital is great. I feel very comfortable taking my dogs here as all of the staff are knowledgeable and professional.

Julie Erlandsen

Professional and almost like family. All docs extremely qualified, and staff courteous, sympathetic and efficient.

Danyelle Carter

I really feel like all the staff not only care about my dogs medical issues but also her comfort and happiness.

Chelsey Fisher

Ive been bringing my dog here for almost 10 years, and they have treated him with great care.

Carlie Blake

Glastonbury Veterinary Hospital is awesome! Great customer service!