Yale New Haven Hospital

Reviews 9

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Antoinette Carey

I have had repeated negative experiences with Yale New Haven Hospital. I live with an "invisible illness" and have unfortunately been to the ED more times than I would like. Seldom am I treated with respect. Generally the sequence of events goes as follows; An ambulance is called because I seized somewhere, I get in an ambulance post-dictal, come to while waiting for a room or in the ambulance itself, blood is drawn bloodwork comes back normal,I explain the nastier of my illness and that I didnt call the ambulance, staff accuses me of being on drugs, drug tests me, drug test comes back clean, I am released. More recently, I severely sprained my ankle and came to the ED to get it checked out. Do to hospital miscommunication I ended up being forced against my will to go to the psychiatric ED. I gave them no reason to send me there. Again, I came in to have my ANKLE treated, and the staff threatened to have me restrained and medicated because I didnt want to go to the PSYCHIATRIC ED. Staff was abusive and patronizing. Once at the psychiatric ED, I was immediately cleared by a psychologist and released, with an apology from the psychologist for the ridiculous situation Yale put me in. Before releasing me, I had to insist that they at least splint my ankle....THE ENTIRE REASON I CAME TO BEGIN WITH.

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Michael Vega

If I could, I would give this hospital and staff 10 stars! From the moment I brought my postpartum fiancée there for a second opinion and the service/treatment has been stellar. First thing I noticed when I walked in was how clean the facility was. Seeing that gave me a good sense of security that they were going to take care of her. The staff was extremely friendly and professional. They consistently reassured us that they had the situation under complete control and they did. Previously, we went to Waterbury hospital due to some complications from the birth. They couldnt figure anything out. Gave her some prescriptions and told her to go home. Afterwards we decided to drive from Waterbury for her to get treated. Best decision we made. Within minutes they figured out what was wrong and treated her promptly. If it wasnt for the staff at this facility, who knows what would of happened to her. We are extremely satisfied with the staff here. The only unfortunate thing (not completely)was that we had to spend Christmas Eve and Christmas here but the staff made the experience enjoyable. From here on out, I will bring my family here to be treated. Highly recommended this hospital to anyone!!

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Mike Giurintano

This has to be the worst hospital to bring new life into. From the start the staff have been unsupportive & rude. They give you a tour and tell you about how great everything is but its not. Nothing works as its should. You and your newborn will get to freeze as the heat doesnt work. The stuff will only remember half of the things you ask them for. Bring your own bedding and blankets as they seam to have none. Even the food service is a joke they forgot my wifes meals twice and or forgot half of what we ordered. This has to have been the worst hospital to bring in new life. My last child was born at Griffin hospital and all I have been doing from the start is wishing we had gone there instead of this hell. I hope no one else makes the same mistake we did. Also the fact the only parking they have is pay parking is a joke no parking lot like griffin. I cant wait to leave in the morning we are never coming back to yale new haven hospital even if it kills me........

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Marina Ghadimian

I arrived at 9:30am with my 86 year old mother. When I approached to receptionist she was on a personal phone call, I waited 3 minutes before I was greeted. She apologized and put her cell phone away. She checked us in and we sat in the waiting room. We were the only patients for about 8 minutes and then someone else walked in. We waited and then a third patient walked in. We waited for about 10 more minutes and no one came out to call us in. Finally I went back to the receptionist and told her that my mother is unable to sit up any longer, whats the delay? About 3 minutes later we were called in and left about 3 minutes after that. I think she was catching up on her paperwork. Do you realize some people are there because they dont feel well? Furthermore, on our way in we passed a used famine hygiene product by the door. I brought it to the receptionists attention and it was still there on our way out!

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Nicholas Adams

My wife just had our first child here and i cant say enough good things. -the nursing staff are all professional, respectful, educated, and very caring -the doctors are personable, thoughtful, considerate - the care techs are sweet, helpful and there when you need them Everybody worked as a team including ancillary staff like food service and house keeping. The place was packed and the staff was very busy, but they didnt let on their own stresses on us. They were also calm and supportive. My wife pain during and postpartum was very well control, through analgesia (pain meds) and others soothing techniques. She was well supported in her breast feeding and educated well by her nurses and lactation consultant. Everybody bent over backwards for our comfort and we are grateful. I hope all can have an experience as we did.

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Brian Terry

This hospital is very difficult to have someone treated on an acute level of care. Their priority is education over patient care. 20% of the nursing staff are unfit to care for patients. My wife was treated by Johns Hopkins for symptoms as a result of ms, seizures. Hopkins she was in twice a year, Yale with failure to follow up on patient care, she was in 24 times in a year. patient care is administered by residents and attendings first year out of residenship. Theres no follow up to transition care after discharge. Went in for a pick line, came out minus a pint of blood and nobody knows how she lost a pint of blood. Constantly a fight for proper care. Do not keep family informed, unless you argue and get patient relations or an administrator involved. If you have a sick loved one this is not the place to bring them.

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Judy Cannata

Dear Yale Staff, I recently had to visit you ER ( 3-24-17) and I would like to compliment the efficiency and professionalism extended to me.Thank you for having such a pleasant and caring staff. They are truly an asset to Yale. Exclusively I would to like to commend Dr. Warren Perry for his outstanding bedside manners and caring ways. He should be recognize for same as well as Katy, RN and others that I interacted with that night. Again "Thank you all". Wishing you continued success.

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Connor Reed

great. i can mostly speak only for the NICU, since thats where I stayed the vast majority of my time, but they were unbelievable, the doctors, nurses, techs, procedures - unbelievable. I know my family loved it. there was always a doctor avaliable to answer questions, and they were very open and willing to listen and help without talking down to you or patronizing, and the nurses are some of the best in the business. one of the best hospitals in the country, ESPECIALLY the NICU. 10/10

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Sammie Ramstad

My only complaint is the hospital policeman was extremely rude to us, because we accidentally went through the wrong door after being told by a nurse to just buzz in. No greeting, raised voice and very rude angry tones. It was very frustrating to be yelled at as we are sitting listening to our child cry through the door as he gets his arm bones reset and casted.

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