Category: | Animal Hospital |
Address: | 1940 Silas Deane Hwy, Rocky Hill, CT 06067, USA |
Phone: | +1 860-721-6369 |
Site: | catzablanca.com |
Rating: | 2.7 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 8:30AM–4PM Closed |
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Kristi Langevin
This place is horrible. STAY AWAY! My friend had her parents bring her two long haired cats here for just a grooming. They had gone for groomings before to other places, and have had no problems. This is the bull crap that happened: Her parents had to wait 15 minutes to drop the two cats off because the desk clerk was chit chatting about her personal life with another customer. RUDE Then after dropping them off her parents received a phone call that another cat was disturbing them from getting their grooming done and they asked to sedate them. Her parents blindly said yes, not knowing why they had agreed to. Dont you think this kind of business should know how to create a calming environment for the cats to be groomed? I guess not! Her parents arrive to pick up the two cats and the two they bring out, one isnt even the right cat. SERIOUSLY? Then, the bill . . . $425!!!! Usually it cost my friend $100 total to get both cats groomed at other places. So apparently, it cost another $300 to sedate them. Dont you think they would have mentioned this cost up front? Nope - ridiculous!!! The $300 was to cover an office visit for each cat, blood work to do the sedation for each cat, the sedation, and the grooming. I have never heard of this before - not needed, they should have called and suggested the cats come in another day if it was such an issue. Most people don have an extra $300 lying around for cat grooming. When my friend found this out she was OUTRAGED. She called the place and demanded some answers and refund. She didnt get either. She recently told me and I am just as outraged. She got RIPPED OFF bigtime. I am making it my goal to tell everyone I know not to go here. Im also posting on every social media site I can find. BEWARE - THEY WILL TAKE YOUR MONEY Seriously, who sedates a cat to groom it when these cats have been going for years with no problems? BOTH cats. Just disgusted by these business practices. SHAME on you Catzablanca!!!!
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James
Uses high pressure tactics to take advantage of grieving pet owners. We went there for a second opinion about an elderly cat whos health had recently taken a turn for the worse. They said the cat would likely die with in the next few hours, and it would be inhumane to not euthanize it. Now if the cat was convulsing or having seizures or something like that I might have agreed but it wasnt. It was simply laying there peacefully. After already paying $100 for the visit, they bullied my fiance (whos cat it was and had the final say) into euthanizing it even though we said we wanted to bring the cat home. They said it would be another $100, I was against it but didnt want to make a scene, we went to pay and, oops, turns out it will be another $165, not $100 they refused to honor their first quote I argued about it but they just had to have that extra $65. It made a sad day much worse and now whenever I think of our departed friend I will be reminded how they took advantage of us. I hope this review costs them much more than $165.
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Karina Andreson
Every time I brought my cats into Catzablanca Cat Clinic for simple annual exams and shots they tried to get me to agree to tooth extractions and overnight stays for tests. My cats teeth were fine. They are very healthy and active so why conduct tests??? They said it was a "precautionary measure." I finally couldnt afford the place and went to another vet. I asked her about the tests that Catzablanca wanted. My vet laughed and said that it was not for the cat it was a way for the vet to make money. SHE ALSO TOLD ME THAT DR. DUPONT IS A SCIENTOLOGIST!!!
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Marjorie Rode
Were very happy with Catzablanca. Nemo had Dr. Braun as his vet and its always been a good experience. A few years ago, Nemo had some teeth removed at Catzablanca. Now hes able to eat without pain and has become much healthier. We recently moved and the nice thing is that Catzablanca keeps records for several years, so if we feel we should bring Nemo for something beyond regular check-ups, theyre still there for him.
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Kaitlyn Winans
They tried to charge me 5000 because my cat had a bacteria infection but never gave me straight answers if I paid that itd help so brought her else where they gave me a straight answer an only cost 170 now my kittys healthy an happy. They are a complete rip off an dont give you answers bc they dont know anything
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Ann Marie
I took my cat for Grooming. She needs to be sedated to be groomed. Within two days of bringing her home, she had a vicious urinary track infection which took 6 weeks and three different antibiotics to cure. I cant prove it came from Catzablanca but I will never go back
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Kelsey Sylvestro
Couldnt be happier with the service. Such a loving and caring staff that cater to my cats every need. Love them all!:)