Delaware Eye Care Center

Category:	Eye Care Center
Address:	1721 Pulaski Hwy, Bear, DE 19701, USA
Phone:	+1 302-836-5410
Site:	delawareeyecare.com
Rating:	2.4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 4

Reviews 7

Stepherella

I wish I could give this place zero stars. Ive never seen such consistent rudeness from one office. The people at the front desk are rude. I waited 90 minutes after showing up early to my appointment to even see the dr. Then when ordering my contacts the woman insisted I was making up my insurance company saying it doesnt exist (blue cross out of WA state) and being extremely rude. When I brought in my husband to help explain she was suddenly all sweet and kind to him but still refused to call the number on our card. After leaving being told our insurance isnt real I called on the phone and had another hour long (rude) debate about our insurance and FINALLY they agreed to call the number on the card. She called me back and said yes she could order my contacts. Great! No. I then received a personal bill in the mail saying that I had no insurance and that I needed to pay out of pocket for them. I then had to have ANOTHER hour long debate with yet another very rude employee about the insurance to finally get them paid for. In the end yes the insurance went through but I will never be setting foot in this office again. Dont treat your patients like they dont know anything about insurance and stop being ageist acting like I dont know anything because Im in my 20s. Rude.

Milton Harrison

The service was prompt and courteous. The time of my appointment was always as stated on the appointment card. I did have to return for a second time because the young ladies claimed they couldnt find my insurance information which for 20 years had been Davis eye insurance. I went home furious that they were wrong, and that I was right. I called the Human Resources department of my job so I could go back and correct the staff and complain to the staff about the mistake. Low and behold I had to let them known I was the one mistaken and indeed did not have Davis, but another eye insurance company named VSP. After that was straightened out all else went well.

Norma Layton

The MOST miserable people I have ever seen. As soon as you walk in, ATTITUDE! Not very friendly nor professional. The staff is clearly unhappy, the atmosphere within that office is very tense between the colleges as well. My family & I will not be dealing with this facility any longer.

Jacqueline Harris

The doctor and the staff here were very helpful. It was my first time buying glasses and they explained everything to me in detail.

cara fleming

Totally love it here! Doctors are awesome and staff just as awesome. Makes going to the eye doctor not a total drag

J Jackson

This place is totally unprofessional. Dr. Neha Jhawar wasnt very good. I would another go to another office.

Peter Lindvall

The unfriendliest staff, Ive ever met...