Category: | Medical Laboratory |
Address: | 2314 E Irlo Bronson Memorial Hwy, Kissimmee, FL 34744, USA |
Phone: | +1 866-697-8378 |
Site: | secure.questdiagnostics.com |
Rating: | 2.3 |
Working: | Closed 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30AM–4:30PM 7:30–11:30AM Closed |
CH
Cheyla Perez
Took my one year old son for some lab works and they kept Pocking at him multiple times. Come to realize they had no choice but to stick him on his finger because they could not find a vein. After pressing n pressing on it to fill a little tub up with blood the nurse drops!! the tube n spills all the blood on the floor. I felt so bad for my son who practically had no more tears in him after all the crying my poor little man did. It was a horrible experience. They never can just get the vein instead they want to play lets wiggle the needle around till we catch something. As if it doesnt hurt them or us as mother to see them go threw it like try another vein!! The nurse kept saying I have many years of experience. Didnt seem so not with kids. If you are grown and can take a needle by all means go but think twice before taking your little ones to this location my heart was broken and the furious mommy came out of me.
JE
Jerry Montoya
Why make an appointment? I made an appointment to go first thing in the morning, yet, I kept seeing people getting called before me. Not only in the lobby, but in the holding pattern room as well. Shouldnt be appointment first and then non appointment later? So...why even make appointment? I waited over an hour and a half, past my appointment time.
FR
Frankie
Here with an appointment and it seems like they definitely overbooked! No place to sit, many elderlies standing, and a very very slow pace! Unacceptable customer service, not enough workers, should not expect employees to work under these conditions or clients wait this long even with appointments.
LA
Lauren Connolly
No matter how many times you call no one picks up. So frustrating when youre trying to find out a simple answer to a simple question. And forget about leaving a message, theyll never call you back.
TA
TAMIM UL HASAN
whole waiting room is empty. it takes 2min & Im done. I think you can take chance again & everyone is too friendly. all the best.
CH
Christine Vicente
It doesnt make a difference if you have an appt or not.The wait time will be the same.1 to 2 hrs or longer to be tested.
RO
Rosin Hernandez
Its Saturday place is packed and theres only two employee, waiting is 1 hr and 45 minutes.
FR
Fred Medina
Busy but friendly, comforting, knowledgeable.