Category: | Animal Hospital |
Address: | 2203 US-27, Lake Placid, FL 33852, USA |
Phone: | +1 863-465-7387 |
Site: | hlanimalhospital.com |
Rating: | 4.6 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–12PM Closed |
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Lindsey Cruice
Today I called and spoke with Brittany. As most animal lovers know, when something is wrong with your belived pet, youre highly upset. I was not expecting a diagnoais, just some guidance as to wether I should bring my cat in right away, or just a flu type deal that I can monitor. This supervisor, after me bawling my eyes out, explaing the symptoms, completely ignored me on the phone, and turned around and spoke with another one of her coworkers, leaving me to hear the entire conversation with said co-worker while waiting for her response. When I asked her what kind of customer service that was, she said that was her customer service. Next, she then let me know that her customer service didnt matter, because I couldnt afford to bring my pet in for an examination anyway. Regardless of my payment situation, she had no right to put me down in that sense. Letting her know that regardless of my payment situation I have many, many, friends with pets that can afford to bring them to her facility and will be letting them know to NOT bring there animals there because essentially they do not care and I would not be surprised if they let your animal die. So Brittany, your quote supervision position unquote is a huge crock of s*** and I better not meet you in public.
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Taragayle Mitchell
I have a 5 month old, 2 pound dog that I was given when he was 5 weeks old. Other vets in the area, wouldnt neuter him unless he was 4 pounds and they wanted $200+ to do it. Even the Humane Society was expensive by the time you added their fees for this and that. For the price everyone else charged just for a neuter, Dr. Reddick did the neuter, laser therapy on the surgery site, microchipped him, gave him an antibiotic injection, pain medicine injection, AND, because his sibling pooped worms, Dr. Reddick also checked his stool, and gave him tapeworm medicine as a precautionary. I cant say enough good about Dr. Reddick and her staff. They go above and beyond to care for your pet. I am so glad my dog groomer told me about them.
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Ginger Beam
We were from out of state and our dog was in pain when going to bathroom. We had no idea what could be wrong and were extremely concerned. We called two other clinics first thing in am and they couldnt get us in. We called this clinic and they said of course, be here at 230. They took excellent care and office visit, xrays and meds were 150. I thought that was great. UTI was diagnosis. No blockage which is what we were worried about. They were thorough, informative and when we went back to campground, we recommended to others. Excellent service and very kind. Thank you. Sydney
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Pat McDaniel
Heartland has been my vet since I moved to Florida 2.5 years ago. A few days ago. I had to make the difficult decision, to put my baby out of his misery. They were very kind, caring, and helpful. They made the best of a terrible situation. I would like to thank Dr. Reddick, and the cute dark haired assistant. Sorry, I was too distraught to get her name. Thank you...
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Stacy Cal Chen
I love this place and she cares. She really really cares. Not only about the animals but the human to. I have referred everyone to them. I wouldnt go anywhere else. The prices are reasonable she knows people dont have that kind of money to keep spending so she cares about the prices to. Love you angels at heartland. Keep up the great work.
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Janet Bailey
Love love love Dr Reddick!!! I recommend this vet to everyone I know with pets! Dr Reddick is very thorough and conscientious..... Best of all, her prices are extremely reasonable!!! Have been bringing my dogs and cats to her for over a year!!! Panda, Icky, Boo, Metoo, Charlie, Mayzie, Sampson and Lucy thank you!!!!
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Sweet Pea
Have ALWAYS had GREAT customer service; even follow up phone calls to be sure my 4 legger was doing well. Nothing but good things to say about the entire staff. Thanks to you all. Our three babies: Lacy J Katt, Smooch and Hanna, will remain under the care of this great animal hospital.
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Audrey Stansbury
Love the whole staff, they are always very helpful and kind...Dr Reddick is a masterful surgeon and an intuitive diagnostician. The group works very well together. I trust this practice, i have had a few dicey health issues with my pets and dr Reddick has saved the day more than once.
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Lotte Washburn
Dr. Riddick is awesome with our baby Ruger our Bloodhound who is over a 100 pounds...and he loves Miss Kortney. She is very caring and loving, and a great vet. If you want the best try Heartland. You wont be disappointed.
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Judy Evors
My Prissy is almost 16 years old..She starts hyperventilating at other vets..She doesnt do this at Dr Reddicks.. If we call last minute she always makes time for us. .as we drive a truck..
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Anna Saraceni
Clean, friendly and all about your fur babies. I recommend this place to all looking to board or just to bring their pets to for wellness check ups. Great place!
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Crystal Philippo
I love Dr Reddick, she is caring, gentle, loving. She explains everything, she is personal, good doggy side manners. Very knowledgeable.
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Stacy Cal Chen
They ROCK. Best veterinarian ever and the help is awesome. So sweet and understanding. Even when I am crying and a nervous wreck lol
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Holly Crowe
They have been very good to me and my old dog with cancer. Thorough, kind, and affordable. Highly recommend.
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Christi Mong
Best professional veterinarian care Ive found since moving here in 2012. My pets love it here
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Cindy Herceg
I had five strays fixed and that saved their lives later when animal control came around
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Brittany Parker
This is by far the best vet I have ever taken my pets to.
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Somthawin Sawadeeka
We have 3 pets with them, everyone is great!