Category: | Veterinarian |
Address: | 656 Water St, Chardon, OH 44024, USA |
Phone: | +1 440-285-9191 |
Site: | animalclinicofchardon.com |
Rating: | 4.7 |
Working: | 8AM–8PM 8AM–6PM 8AM–8PM 8AM–6PM 8AM–6PM 8AM–1PM Closed |
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KA C
I liked this clinic when we were seeing Dr. Tom. He was always very friendly and warm. At one of our routine visits, we saw Dr. Erin Ervine. Our cat had an adverse reaction to her rabies shot and had to be brought back for the evening. Dr. Ervine was very cold. She seemed to have no empathy for the situation. Instead, she lectured me about the importance of vaccination and averted my questions. I understand that allergies or adverse reactions can happen but I was extremely disappointed with the way Dr. Ervine handled the situation. I would not feel comfortable bringing my pets to her. Stick with the other doctors. The assistants here are always warm and helpful (especially positive experiences with Jennifer and Kristine). A word of caution to this practice; clients can hear dialogue from the back when they are waiting in the exam rooms and we heard one of the vet techs complaining before we were seen.
AN
Anna DePinto
I could not imagine taking my beloved dogs and kitties anywhere else! My regular vet office would not fit me in when my one senior dog became very ill. I called Animal Clinic of Chardon and without hesitation took him in. That is when I decided switch vet practices for all my pets. Then recently my little dog was attacked by a viscous dog and when I arrived with Ella they were standing out by the door ready to take care of her. Dr. Tom and team was incredible in caring for Ella and fixing all her wounds. Not only did they show her compassion, but they also were very compassionate with me as I was a total mess over the ordeal. On top of the excellent vet care and wonderful staff, this practice has saved the lives of homeless animals. How many vet practices can say they do that? The Angel Fund is incredible and have saved many a lives!
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Ginzy Gurl
Weve been here about a dozen times for check-ups and vaccines for our dog and cats. We also had our senior cats teeth cleaned. The vets, technicians and staff are awesome. They are patient, kind and full of information that they love to share. They are always eager to help. We have never felt rushed out the door and we have always been verbally given a huge amount of helpful information. We even get printed notes about our visit in at the end of our visit that contains to what was done and discussed. And to top it off, their prices are fair and reasonable. I always leave their feeling great. They really care. I appreciate all that they have done.
KE
Kelly Sanford
Certified Fear-Free practice with up-to-date knowledge of training and behavior as well as medicine. Not the cheapest, but top quality care and service, and when one of my animals has a problem, they explain thoroughly, answer all my questions, and clarify all options. For example, they might tell me that option 1 is the "do everything" approach for $x, doing nothing will likely result in Y, and there may be other options in between. They give printed estimates and their opinion on the most logical approach, and give me time to consider my decision. They also welcome visits from pets who are learning not to fear the vet.
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April Mason
They are wonderful! The front desk service is exceptional. They go out of their way to help me order food or to pick up other supplies. Dr. Tom got down on the floor to examine my cat so he could stay in his carrier where he felt safe. It was clear to me that my cats health and well-being were his top priorities, and he spent considerable time talking with me about his care. Quite honestly, I was more than impressed. I was truly grateful.
KR
Kristen Triplett
A bit disappointed with the route the vet proceeded to take with my ferrets ear problems over the last year. Called them after trying the same medication a couple times and told them maybe they may have ear infections instead of mites (last appt. there werent mites found in their ears) but they STILL proceeded to give me a prescription to try a new mite treatment. Felt like I wasnt heard and have been wasting my money.
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Alison Platz
We switched to the Animal Clinic when we got a new puppy 4 years ago. We have an older dog who has required quite a bit of extra attention and the veterinarians have been amazing with her from Day 1. And they have given the younger dog the same attention without hesitation. The entire staff goes above and beyond to make our experiences excellent, including the new app that includes easy to order medications refills!!
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C Olson
I brought my ferret to see Dr Frankman - and he was beyond outstanding in his knowledge and handling of my ferret. He was right up there on recent medical developments & treatments for ferrets. Additionally, my ferret needed an implant, and he was the best Ive seen in my 10 yrs to administer the implant. It was quick & efficient - therefore minimal pain for my ferret. The best - Id recommend Dr Frankman to all.
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Vic P
Excellent clinic! Appointments easily available. Incredible customer service from the first call all the way through the entire process. Clinic vets are knowledgeable, professional, and thorough yet still concerned and personal. Even boarded pets there and was impressed with the care while we were gone. I highly recommend this clinic and plan to be a client for a long time.
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Baby lobit Gaming
We had an urgent situation with our dog and couldnt get into see our regular vet until the next day. Even though we had never been there, they were able to see our dog and take care of her immediately. They couldnt have been nicer to us, and we felt that they charged us very fairly. Highly recommend them.
JA
Jan Alaqua
Everyone is so awesome here! Its all about the care and devotion to the health and quality of life of each and every animal. This is such a caring, thoughtful, helpful and considerate group of people to human and animal alike. If you truly love your animal, this is the place to take them.
JA
Jason Gardner
Amazing staff first and foremost! Kind, warm and always excited to see my pooch! Staff knowledge and treatment are second to none. Great facility with separate entrances for dogs and cats. Nice amenities as well, including boarding and animal bathing station. Wouldnt go anywhere else!
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Beth Emmons
Our animals have been cared for by the wonderful staff at ACOC since the early 1970s when Dr. Ronald Swartz was the owner. We have always had excellent, modern science care at the clinic and have referred many friends and family to this practice.
AN
Andrew Cole
I moved to the area and had to find a new vet. This place is awesome! If I can find a doctor that treats me as well as ACOC treated my dog and I, Id be ecstatic! Staff was great and the service was just as good. Ill definitely be returning.
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Jennifer Frisby
Every visit with my Cockapoo, Shaylo, is an awesome visit at ACOC! The staff treats Shaylo as if she was their pet! They take their time explaining everything and anything! I highly recommend ACOC to anyone that is looking for a new vet! :)
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Joe Hartman
Very clean facility, very knowledgeable and friendly staff, and very caring doctors. They are great about followup phone calls to see how your pet is doing the day after a procedure. I wouldnt take my pets anywhere else. Highly recommend.
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Mary S
I thought the world of Dr. Tom until I overheard how condescending he treats the girls behind closed doors. I couldnt believe this was the same man that was in the room with me not 5 minutes before. I will not be back.