Our Family Doctors - East Bay

Reviews 11

JA

Jasmine Gray

I work at a dental office and am currently trying to gather information requested from the dentist. I have been met with confusion and rude remarks this entire time. I have had to call to make sure they were still doing what was requested. I also have experienced extremly rude remarks from the staff answering the phone like "Didnt he go to medical school". When asked for clearences from their doctor. Most all offices i work for in tge 7 years ive been in this field this is the most resistance i have recieved. Horrible service.

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Edie Galley

I took my teenage son here today for an appointment with the Nurse Practitioner. It was an excellent experience. The assistant who took us back was in such a great mood, she obviously enjoyed her job and she did it well. She was helpful, understanding, and very nice. Then the Nurse Practitioner came in and had the same attitude. She was thorough, compassionate and knew her stuff. There were no long waits at all, we were in and out and well taken care of. I appreciated their care and their attitude.

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Robert Hindes

If you want to feel like a number and not a human then you will feel comfortable. Dirty office. I feel humiliated going there. So many internal policies that inconvenience the patient. I was asked to make room for another patient while I was in the Doctors exam room. The Dr. stepped out for a minute and I had to wait in the seating area, Then, personal patient info was discussed in the open. This is just one example of horrific patient respect. Very low quality healthcare.

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Stan Buhring

Terrible customer service and their posted hours are wrong. Tried to get test results and the test results person wont pick-up or bother to return the call. Called again at 3 pm again because their hours say they close at 4. The main phone went straight to voicemail as they were already closed. Time to explore new options for medical care.

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xxautumnwillsxx

Very rude over the phone. Have called many times over the past year they never have anything available that day. Told them I would just go somewhere else that can take me same day. I cant wait another day without getting worse. Was then talked to very rude and was hung up on.

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Joseph Haberstroh

Doctor, Physician Assistant, front office staff, back office staff are wonderful caring people. Been going to Our Family Doctors for 10 years, wont go anywhere else. They take care of my wife and I.

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Jeff Rodgers

Been going here for 30+ years. This week theyre ALL in training. Time to find an another Dr!!!!

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Sybil Clune

im getting no help at all. some one please help me. Dr. malones office.worst dr i ever been to.

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KY

Kyle Pool

Staff is friendly, fast in and out.

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Bradley Hager

Worst doctor I have ever been to.

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Bradley Hager

Worst doctor I have ever been to.

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