Category: | Pharmacy |
Address: | 21151 S Dixie Hwy, Miami, FL 33189, USA |
Phone: | +1 305-964-4207 |
Site: | walmart.com |
Rating: | 4 |
Working: | 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–9PM 9AM–7PM 10AM–6PM |
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So for over a week I have been tryin to get Diabetic supplies for my Godson through his insurance. (His mom and little sister live with me and their aunt). I have experience dealing with insurance coverage and so began the arduous task of calling the pediatrician to call in RX, the insurance to approve, and the pharmacy (CVS Old Cutler Rd)to receive and fill.....several times I called all parties to coordinate and CVS kept telling me the insurance doesnt cover supplies requested ( not their fault), but still didnt follow up or offer further assistance. Once I confirmed covered supplies I called Walgreens Old Cutler Rd they simply stated we dont have it, no further assistance. The same for Publix pharmacy on 184 St US 1. I finally called Walmart Pharmacy on 211 St and spoke to Roland. He took the task on of calling Doctors office, confirming insurance coverage, researching covered supplies and ordering all of them. Even after encountering some hiccups with the CVS confusion, the Walmart Pharmacy team clarified and executed flawlessly. Roland, Jessica, Yadira, the whole pharmacy team was incredibly kind, polite and the epitome of professional. Roland, a special thanks to you for your excellence and personal attention concerning my Godsons wellbeing. I honor your time and efforts on his behalf. You have shown yourself to be an exceptional employee and person. Thank you, Walmart pharmacy team from my family to yours.
SU
susan resnick
This location has the best, nicest, and most knowledgeable people working behind the counter. And when I need a drug right away, they acomodate my needs with a smile on their face! Thank you Walmart Pharmacy for going above and beyond my expectations,
JA
JANELL CARMONA
This Walmart has the worst customer service!