Quest Diagnostics Naples-Park Shore

3603 Tamiami Trail N, Naples, FL 34103, USA

Related:	barrett station vet
Related:	barret station vet
Category:	Medical Laboratory
Address:	3603 Tamiami Trail N, Naples, FL 34103, USA
Phone:	+1 866-697-8378
Site:	secure.questdiagnostics.com
Rating:	2
Working:	7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM Closed Closed

Location

Photos 10

Reviews 17

Carole Barrett

Dreadful experience. Really a zero star experience. I will never use Quest again. People were unfriendly. The gauze was put on my arm in such a way that blood seeped out, ran down my arm and before I noticed the blood, it had made a large stain on my white shirt. I had a huge bruise and I have never had that reaction before. The results were to be sent to the ordering physician (specialist) with a copy to my internist. I provided the information for my internist. Quest used an incorrect fax number for my internist and the results were not received. I tried calling Quest to ask that they resend the results. There is no local number for the clinic I went to and using the general number it was not possible to reach a live person at the clinic. After 3 tries, I managed to reach someone in billing who sympathized but could not help me except to suggest that I call my specialist and have his office send a copy to my internist.

1adanivia

The wait time is horrendous crazy its better go to your car make an appt. Then come in cause they only take preference with appts. Had I known that I would have done so while waiting over an hour as the woman in the parking told me she did in her car before she walked in....very very rude staff just rude man in the front desk. Get more help here is just ridiculous. Once we sign in there should be someone telling walk in patients the wait time so that we can decide if we wish to stick around for over an hour while fasting since 9 pm day before while it is almost 12 in the afternoon and I am hypoglycemic. The lab tech that took care of me was awesome, swift, friendly, accurate when I did get called in finally.

Cheryl Growvogel

While my personal experience there was not bad, I was there for a 2-hour glucose tolerance screening and what I witnessed was pretty awful. One lab assistant working the front desk CLEARLY did not want to be there and he was quite abrupt with many of the patients, particularly the ones who had a simple question. What bothered me the most was when he was downright rude to a WWII vet and his son, who had been waiting an inordinate amount of time for a simple blood test. I will be returning to the 11121 Health Park Rd location, which seems to be the much more professional choice.

Kim Carson

This was my first time here. My experience was fine, it was busy but not a full house. The gentleman at the front desk was busy, but very pleasant, even though he was interrupted by rude clients. The Phlebotomist today was exceptional!!!! He was very nice, pretty much pain free, jovial, professional and a breath of fresh air! I have been to worse labs, this one by far exceeds! And as far as " wait time" you wait no matter where you go, accept it!

John Fahey

Staff is extremely friendly. From my observations, they work as efficiently, yet as carefully as possible. Personally, I wouldnt want anyone to rush taking my blood, no matter where Im having it done. Im a bi-weekly patient, so Ive had the opportunity to observe over time. Also, I rarely write feedbacks, but Im delighted to leave this one. John P Fahey

P Kurth

After reading some of the negative reviews I decided that location was more important. I made an appointment for lab tests and when I arrived I found the staff, especially Ladonna, very helpful and friendly. They were efficient and on time. Dont hesitate to go to this location.

Juan Naranjo

Stop, if you have an infant and need blood work go some where else. the service for babies is horrible and they do not know how to work with them, this was my second time and it was worse than the last for me and my son who is only 22 months old. GO SOME WHERE ELSE.

A Private User

Came to this location this morning for fasting blood work. They had moved away from here a while ago. Discouraging because I woke up early to do this before breakfast & before getting to work. "Thanks for the heads ups!", I said angrily & sarcastically.

KENNETH REIVER

Kept my appointment within 7 min. I`m a very tough stick. Lisher was outstanding. She trained in N Y. She found a vein in my hand, gave me a heated pad, I didn`t feel a thing. What an outstanding experience. The staf was very pleasant.

Ana Roa

Great service!Gentle hands! Do recommend you make an appointment before coming in. My appointment was kept within 10 minutes but walk-in wait was long. They give priority to appointments, which is normal.

Gladys Lynch

The man at the check station is simply a horrible human being, nasty, mean. But you keep him there in spite of the bad reviews.

Richard Schuman

Excellent service today. Nice staff in and home quickly. Would recommend over the north Naples office

Jaideep A

For a simple sample collection they took 2 hours. It is really frustrating. Try to avoid this location.

Deborah Dyson

they have moved to 3606 N Tamiami Trail across from Mels dinner - fyi

LOIS SCHUSTER

VERY rude receptionist would never go back!!!!

Christopher Soule

Very poorly run office and rude to customers!