Category: | Optometrist |
Address: | 12924 GA-92 #100, Woodstock, GA 30188, USA |
Phone: | +1 678-717-9121 |
Site: | myeyedr.com |
Rating: | 3.8 |
Working: | 9AM–6PM 10AM–7PM 9AM–6PM 10AM–7PM 8:30AM–6PM 8:30AM–2:30PM Closed |
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Natalie Natalie
I made an appt at My Eye Doctor - with no contacts left (my problem, not theirs) - a week before my trip. Dr. Demetrios was absolutely wonderful! Not only did they give me 2 spare sets to use while mine were on order, but I started panicking when the contacts hadnt arrived in the mail 4 days later. Again, not their problem!! I called back to see if they could track the order. I was terrified Id leave with one spare set and just knew something would happen! Christy actually offered to give me another back-up pair because they hadnt arrived yet. As I was leaving, Crystal called me back to say they were showing delivered! Sure enough, hidden on my porch were my contacts! I cant describe how wonderful they all were to help me, offer ANOTHER set to calm my nerves, then to track my order and call me back. You really have to be thankful for people like this, and I want them to know how much I appreciate their help, understanding and customer service.
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J L
they became impatient when I tried the third contacts brand in their office, as the last two brands made my eyes feel dry and hard to take it out. One guy said maybe its eyes problem, thats what eyes normally do. he is using a very rude attitude to let me go with one brand. Also a women in the front started murmuring with others, she suggest an appointment with the doctor to take the exam, she murmured with others not letting me try on the contacts and see what doctor says. if there is 0 star, I will rate it 0 star. Its a terrible experience, they dont consider others feeling!
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Karen Courcy
finally left this place and found a new eye dr! this place has a new eye dr every other week! there is never a good standing / long term dr that stays here long enough to even get to know you! the past 3 times i have come here there is a new dr as the other ones left!! they have the same nice staff for years, but they cant keep their drs more than a couple weeks! im sorry but when it comes to my eye Dr, I want someone who knows me and the care of my eyes. The past couple of Drs were not good and unprofessional - I am so glad My family and I finally left this place!
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Mickey Atkinson
Do not go here!!! On a follow up of contacts exam, the person who did the first part of eye exam was rude both visits. When I went back in for follow up I apologized that maybe I had come in on the wrong day when they didnt have an appt for me. To which I was told they had nothing for me at all, without an apology but I was made to feel like a liar. Wish there was 0 starts but the young lady that helped me with the checkout was nice so she needs some credit. DONT GO!!!!!!!!
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ninlite1
The doctor i saw here was very thorough and took the time to explain things to me. the staff was friendly and professional, and my glasses came in no time.
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Joseph Wenzler
Every time I come here they wait until Im almost ready to walk out the door before they call me back... However the staff is cute
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Jenny Lair
Customer service is great! Very friendly and helpful. Especially front desk. Super accommodating as well.
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Ana Barbosa
Their service is simply amazing, I go there for years and really trust them. I highly recommend.
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Kristen W
Receptionist very rude. If you dont like being talked over dont ever call this location.
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Angela Barbosa
Every year I make an appointment there. Great doctors, great staff, nice glasses.
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Ali Ahmad
Great service, friendly staff , huge selection! Love this place
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XPilotSimPro
Waiting times were a bit long. But overall good service
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Jorge De Lasse
Excellent service