Target Optical

Reviews 4

KA

Katie Lewandowski

The doctor was great and my exam went well. They didnt have my prescription in the trial so they had to order me some new trails. I told them I was moving out of the country and really needed to get my contacts in ASAP. (You would think four weeks in advance would be good enough)...A week later, no call that the trials were in. When I asked why it was taking so long the response was "the associate didnt realize she had to order the trails so we ordered them now." A WEEK LATER. A week later they showed up at the store (so now three weeks after my exam). I ordered my contacts and I asked them if they could expedite the contacts and wave the fee... they flat out said "we cant do that." So not only am I going to get my contacts two days before I leave the country, they wouldnt even wave the fast shipping fee even though they messed up. I told them Day 1 that I needed everything done before a certain date, and it wasnt done. Terrible customer service. No one should have to wait three weeks for a trial pair of contacts AND have to pay for a mess up on their end.

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TR

Trupti Rathore

Horrible!!! They were absolutely nice and accommodating setting up the appointment. But, when I was there in the exam room, I realized how incompetent they are. They misplaced my original contact lenses, then gave me incorrect contact lenses to try on insisting that those were the correct ones. Then, she kept pushing me to buy Acuvue through them. WILL NEVER GO THERE AGAIN!!!!

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SA

Samia Mirza

Dr. Malik was wonderful. She is thorough and took her time answering all of my questions. The staff in the optical section were really helpful as well. They found the perfect glasses for me. Would definitely recommend this location.

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DE

Debbie Balk

Every one was very nice and helpful. Dr Malik was delightful, I will be back.

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