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Eye Boutique

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5005 Northwest Hwy #103, Crystal Lake, IL 60014, USA


Category: Optometrist
Address: 5005 Northwest Hwy #103, Crystal Lake, IL 60014, USA
Phone: +1 815-479-0177
Site: eyeboutique.com
Rating: 2
Working: 9AM–7PM 9AM–6PM 9AM–7PM 9AM–7PM 9AM–6PM 8AM–3PM Closed

Location




Photos 11

Reviews 3

GA

Gayle Stone

They must have changed staff in the last year. Went to get a pair of glasses and the eye Dr was great! The lady who wrote the order, not so much, basically told me I HAD to get anti glare even though it was an option. When I went to pick up my glasses they had me try them. I told the woman that they did not work, I COULD NOT see anything with my right eye. She told me to go home and try them for a few days to get used to them, I repeated I cannot see anything with my right eye, she dismissed me again telling me to go home and try them and pretty much walked away. I called there 2 hours later to talk to the eye dr and the manager of the store answered the phone, told her I cannot see with these glasses and she says oh, is this Gayle? Why yes it is I tell her. She then says that after I left someone pointed out to her my prescription was wrong for the right eye, she was gonna call me but..... she had nothing to say for why its been over 2 hours since I left and she still had not gotten around to calling me. The 2 members of the staff I have dealt with in the last week have not been very friendly, and have rushed through everything. My experience there last year was so awesome, hope they try to re capture some of the customer service skills they used to have.


MA

Maddy Hennessy

Great experience! Moved to the area a year ago and have been looking for a quality threading place! Mona and the woman training with her were both awesome! They shaped my eye brows and were both very knowledgeable and friendly! I will be returning!


PU

Puffle Fun

I love my glasses. I always get different now I got red!



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