Midwest Eye Center S.C.

Reviews 10

MZ

MzNewNew TooKute

2 yrs ago I reviewed this place and gave it 4 stars. I loved the physician Dr Albright and her beautiful patient physician repore. She has since left the practice and it has been horrible experiences since. Pts are given appointments two months out when others are available for closer dates. They have 3 - 4 locations and dont attempt to spread the appointments out. The staff at the front desk is horrible and beyond rude. They dont say please or thank you. I came in contact with one receptionist who had beautiful customer service, I believe her name was Jessica....not sure. However, the remainder of the staff is horrible. The assistants are nice (I have come in contact with about 3). If this is a center that sees patients of all ages, patience and kindness is most important. I logged a formal complaint with my insurance company. I traveled all the way to this location in Calumet City from near Midway Airport. Definitely will not be returning her again.

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SH

shylonda baker

They dont get any stars from me!!!! It wont allow you to post without giving at least one star. I would not recommend this place to my worst enemy. Very unprofessional from the first point of contact. When I called to make the appointment, the lady scheduling couldnt be bothered to inform me of my co-payment nor how much my insurance paid out for any of the services I needed done for my children. Secondly, my daughter paid upfront for trial contacts a month ago which were only supposed to take a week to come in. Not only have they NOT come in, there werent even ordered yet and the staff thought it was funny. Lastly, I asked for a refund for the $60 paid for the trial contacts and was told they would mail me a check. WOW. Needless to say now my daughter is going away to college without her needed contacts that we tried to take care of well in advance. I will NEVER again visit another MIDWEST EYE CENTER!!!!!! Pissed Parent!

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IZ

Izzy Ro

I was so happy my eye glasses were going to arrive after 2 months patiently waiting. My sight is very blurry unfortunately, and i cant live without my eye glasses. Anyways, i called and was asked for my name and date of birth then put on hold for about 10min. After that, the lady said that my insurance hasnt gone through to cover the cost of my glasses. Omg, why wasnt i notified of this before calling....and after 2mon. Someone couldve at least called me and told me about this matter. I felt like something inside me just died or drained. You trust these people to do a good job, but seems like some of us could care less about the importance of others.

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ED

Edith Reiter

The receptionist is not the most pleasant or patient person. I called to schedule an appointment and she was acting as though I was getting on her nerves. She gave me an appointment for a particular day but due to a scheduling conflict, I asked her if I could have another date. Boy...what did I do that for...talk about rude.

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A

A Private User

The service here is TERRIBLE!!!!!!!!!!!!!!!!!!!!! Longest wait for a doctor EVER! Every time we have gone to see the doctor, WITH AN APPOINTMENT, we waited at least 2 hours!! The people were rude, the doctos were inconsiderate, and they overbook in order to make more money for themselves! DO NOT GO HERE!!!!

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ST

Stephanie Rollins

Every time I called and try to schedule an appointment the receptionist is very rude therefore, I will not be keeping my appointment not now or anytime in the future!!!

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RO

ROB ESKEW

Very rude and only care about the money! They do not care about their customers, doctor client relationship. Dont make me laugh!!! Do not go there!!

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TR

Tra Braxton

I was very happy with my experience here. The staff was nice and the doctor was amazing. Glasses there are a bit expensive

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DA

Dawn Johnson

Its true these people only care about money and dont care if your child goes blind

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JE

jeanita johnson

Pleasant Staff

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